Great service and friendly staff!

Very friendly and helpful in store, sales

Very professional water experts:

Always good service! Only sell me what I need at the time, usually well stocked.

Good service. He was polite and helpful

I've had good results with Buck Stove. They respond to my pool needs quickly, and their prices seem fair. All in all, it's a good group to do business with.

Great service, wonderful company. We've ordered parts for our Buck stove for the last 20 years. Wouldn't go anywhere else

Very helpful people

Been their true-blue customer for 21 years now. Disappointed me only once and that was a misunderstanding 11 years ago.

Very helpful. I needed to rebuild my wood stove and when I called they helped me with everything I needed.

Service rep very polite and knowledgeable. Was on time and kept me posted on his arrival time. Gave me some pointers and the proper maintenance of the spa.

They were very efficient, & knowledgeable

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Absolutely the best service! Great prices, great people. I will definitely be doing business with this company in the future.

Supplied specialty item. Received promptly with a courteous note. Seems like a very reliable and customer oriented company.

Great service and part was correct and worked great would definitely order parts for my buck stove from them again.

Asked advise and information. They were very helpful!

Great service

We have an older model Buck Stove and we were able to find our needed parts online at Buck Stove Pool & Spa. We had emailed and left message with a concern and it was handled quickly and professionally. We are very satisfied with our new …

Very informative and knowledgeable. Parts shipped in timely manner.

Very pleased and would recommend to anyone needing parts/technical help with Buck Stove products

We have an older Buck stove looked online and found this company with the glass replacement we needed. Ordered and 4 days later we received glass replacements.

They've always been great to me.

Good family business

They products are very good and are priced very reasonable. On top of that, they were shipped very quickly & customer service was excellent. Will definitely use them for all of my Buck Stove needs!!

Great people and quick answer for parts. Shipping is completely agreable

Excellent Customer Service

fast service even at Christmas and competitive

Does anybody know

“ Phillip “ I think the last name is Jones But I’m not sure..

Does anybody his cell ?

I have a Buck Stove from the mid-80s that I love and had to replace the glass ceramic in the 2 Doors.

After searching the internet I came across this company that had fair pricing and I place the order and 2 days later from the Carolinas to…

Very knowledgeable and nice staff were very helpful and overall did a great job good people to deal with

Awesome service, Ray was absolutely amazing and knowledgeable! Definitely recommend!

Friendly informative service, even some humor. Appreciate the time taken to explain what was needed and why, pool cleared perfectly

I tell you what, that lady Jena is the best thing that ever happened to Buck Stove 🤣🤣

Service provider was extremely helpful and knowledgeable. Also very polite. Definitely will call them again. Highly recommend this business.

We purchased a fireplace set up after deciding to convert our wood fireplace to gas. We dealt with Jimmy and it was great, seamless even. Would definitely recommend.

Excellent friendly service!

Very helpful. Ordered my parts last winter. I will be placing another order for another stove. Great people and outstanding service. I recommend them to everyone.

I have a wood stove that I could not find the parts for. After calling a few places and getting quotes ranging from 600 to 1200 I googled one more time and found this company. They had exactly what I needed and it didn't need to be …

The employees there are very friendly and helpful. I received my order in a timely manner. Thank you for a great experience.

Great buck stove products and friendly service.

Quick service and they had just the part I needed.

Great service

I was so happy that they still carried the thermostat and wiring harness for the blower on my very old wood stove. The parts were delivered in a timely fashion and the thermostat is working just fine.

I was having a lot of trouble with my pool this year. I took a water sample to Jimmy. Followed his instructions and everythings been great for a month now

That Jena lady is something else!!! Love her 🤣🤣 lol

Best place in town for pool supplies. Great people

Great products, fair prices, great service!

My service call went very well. Well pleased

Good service

wonderful helpful folks, highly reccomend!

As a customer completely new to the maintenance of a hot tub and pool, Jason had me completely ready to care for these items in less than an hour. The free water testing is a wonderful service.

Had a pool light in need of repair before i closed on my house. these guys came right on out within a short notice after I received the run around from another pool company. I was so pleased with them, I ordered an above ground pool from …

We had a great experience. We had to buy a new pump for our pool. They let us know what we needed. Made us feel like they Appreciate our busy. We will be back thank you for All your help

I called to ask for assistance in starting/cleaning my pool before I visited along with purchasing a pole. Upon entering I stated that I called earlier inquiring of cleaning my pool. I guess I looked disheveled with dealing with my pool in …

Great service friendly people

I don't have to go to Greenville or Georgia is the main reason

Great customer service.

The replacement chemical for metal magic work great clear up in less then 30 min. Impressed

You were most helpful and very patient with me since I was short on model number. I felt I got great service in a day when service is almost non-existant. Thank you so much.

Been a customer since your mom and dad first opened the business!

We went to Buck Stove for the first time today and were so very happy with the service we received! The staff is so knowledgeable and they spent the extra time necessary to help us understand exactly what our pool needed. Thanks to Jimmy …

Let us know when product came in always helpful with all our concerns than you buck stove for a wonderful 20 years of service

I went in needing a new hot tub filter. I didn’t have the filter and only could give them some various reference numbers.

They were very helpful in determining what filter I needed.

It’s being shipped and will arrive next week.

Great …

Mike, Jena, and Brad were great to work with. They answered my countless questions about my pool operation. I converted my pool from chlorine to salt and they did a great job.

Ray Dalrymple was Awesome to work with. It is rare these days to find someone who really knows their stuff and truly cares about their customer.

Great service, great product, would recommend.

They do what they say they will do. Great people to work with.

The store was very clean. We were greeted immediately and everyone was very friendly and helpful. We'll definitely shop there again.

Friendly staff that are knowledgable.

I had an issue with my gas logs and didn’t know who to call. Glad they don’t just do buck stoves 😊

We had a gas log fireplace that started to lose its flame without an apparent reason. Buck Stove, Pool, and Spa dispatched Phil who ran a diagnostic gas log service on the wall switch, electrical connections and the lighting/ignition …

Good support for buck stove models.

I called on a Saturday. They helped me diagnose the problem over the phone and shipped the part that day. It was in my mailbox on Monday. Really good folks.

Fast Quality Service

Ye Olde Little Buck Stove that belonged to my Dad and was handed down to me, its motor went out. Came across the parts at Buck Stove, Pool & Spa website. The website had it broke down to the parts I needed to go with the motor. My order …

My husband orders parts for our two Buck Stoves from this business through the mail. They are very responsible to answer our questions and send our parts quickly. Good company!!

Fast shipping and knowledgeable folks. Great to do business with.

I have an older Buck Stove. We traveled 2 hrs to pickup a motor, needed it quickly. it was COLD!! Jimmy asked the name, my husband told him. I said I didn't give a name when I called to make sure it was in stock. He entered the tne in …

Very professional friendly help with obtaining parts for our Buckstove wood burner stove. The staff is knowledgeable and instructive with helping one understand and order the right parts.

Quick email response to my questions. Very nice on the phone when I ordered. Received parts in the mail fast and were exactly what I needed. Excellent. Thanks!

Was very pleased with the contact by phone. I called hoping to find a transition stack for a buck insert to use as freestanding heater. Other places all said "sorry, we'd love to sell you one but they are no longer available from our …

Very helpful people. Highly recommend this store! Thanks

Very friendly employees and knowledgeable

First of all the price on the stove part was the best I could find by far. I ordered it the night before New Years Eve, I thought it might be awhile before it shipped. It shipped on New Years eve I had it on Friday.Amazingly fast and …

Thanks, very well, Jane was so nice and Helpful, and the parts came in so fast thank you all so much I appreciate you all for being so prompt and helpful looking forward for doing business with you all again thanks so much

I ordered the buck stove handles and they are an exact replacement.

I did have some problems with the installation. The flu pipe, even though it was ovalized would not fit over the adapter on the stove. The original pipe that was purchased from you had a coupling on it that fits onto the stove. I’ll try and…

Very helpful, they even carry parts for stoves other than Buck. Was able to help me just by over the phone. Will definitely be doing business with them again in the future.

1st visit, very friendly and helpful!

Will definitely be a returning customer!

Thank you

They were helpful and the order arrived quickly

just wanted to know if you could send me a tracking number and an estimated delivery date

Phil Jones did a great job fixing the gas line to my gas logs!!!!! Being a first time home owner, gas can be very intimidating. He was happy to explain how everything worked. I am no longer terrified of my fireplace lol!

Good customer service and quick shipping.

Order was shipped quickly and my new glass door looks great on my BuckStove! I emailed to ask a question about it after I purchased it and the response was quick and helpful! Thank you!

Awesome customer service very polite very professional will definitely use them again to get my stove parts I would recommend them to anybody

Thanks again for all your help we finished the install this evening we enjoyed a warm fire in our heater.

These guys were amazing , super knowledgeable and walked me through the entire process from the stove to the spark arrestor . They had all materials in stock unlike the big box stores . We left their store in Greenwood around lunch and …

Thk you Jim for your help!

Jenna was very nice and knew her stuff.

Technician was knowledgeable and helpful

Thank you for the prompt shipping I would recommend using them again.