What do our Customers Say?

From 233 reviews
Laurie Morris

After ordering us a new set of gas logs and not being able to put them in, they asked if we wanted to just repair what we had. So actually they saved us money which was great! There was a problem with communication between the guys and I …

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via Google
Syanley H

Fast, friendly service. Answered all my questions quickly.

via Facebook
Arron C

Very responsive and well priced items. I bought a buck stove off of someone and the fan was froze up they got it to working brought it home use it 3 weeks with no rest. Well it decided it was going to quit so I ordered one at a great price…

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via Google
Phil J

These guys are awesome and what they do. Can't go wrong with Buck Stove.

via Google
Ernie E

Super quick shipping!! Thank you! !!

via Google
Gail H

I thank the gentleman who mailed my package specially on a Saturday so that I would receive it on time. I got it today and am very pleased.

via Google
Kim N

Very knowledgeable workers. Prompt and efficient service!

via Google
Steven Franklin Sr.

I found all the parts I needed to revive my old Buck stove. The parts arrived quickly and I found the prices to be great with free shipping as well.

via Facebook
Eugenie C

All fixed up and on the job in less than 48 hours. Thanks to Buck Stove Pool & Spa for having all the parts we needed in hand!

via Facebook
Lisa B

I live out of state and needed a new motor for my fireplace insert. Ray helped me until we found what so needed. I will definitely use them again. Helpful, friendly upfront. More places need employees like this! Thank you Ray!

via Facebook
Karen M

glad I called them would have ordered the wrong part, Mike was a gem and yes the part I ordered was the right 1-I have my buckstove back

via Google
Shannon R

Quick shipping and they had the exact parts I needed. Can't beat that!

via Google
Joseph H

Quick responses

Prompt delivery & correct parts!

via Google
James C

Very nice people to deal with

via Facebook
Peter R

LOVE my refurbished BUCK with glass door and brass trim. We run it most of the time through the winter. VERY efficient and significantly reduces heating costs for a 3400 sqft home. I'd do it again, only sooner.

via Google
Joel F

Got this site from the internet looking for Buck stove dealers with parts.. Called and talked to Jimmy ..He was great, helped me with the parts I needed and we got it ordered I would Highly RECOMMEND Them.. Jimmy was Really Knowledgeable …

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via Google
Russell S

I ordered a fan motor and switch, everything arrived in a timely manner and worked fine, no problems. Thank you all for your help.

via Google
Richard M

Good product, quick delivery.

via Google
Kirby A

Unbelievable fast 2-day mail delivery .... with easy to follow directions on how to change the thermostat on our Buck insert.

You guys are the BEST ... Thanks!!

via Google
Ronald T

I order an item it got sooner than expected in tip top shape

via Google
Tony H

Very timely on the order. Was exactly what I ordered. Definitely recommend to whoever. Keep up the good work!!!

via Google
Ruth F

Ordered a switch for the squirrel cage fan for our lp gas fireplace insert and it was here in southern Illinois in no time, plus it worked!

via Google
Ronald H

I am totally impressed with the service I haver received from Buck Stove, Pool & Spa. The online ordering was easy and the shipping was fast. I mistakenly ordered the wrong part for my coal stove but one quick phone call and the situation …

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via Google
Larry S

Quick response and complete satisfaction

via Google
Randall B

Super fast delivery, good products. Website was the most descriptive on what was actually needed, and what model I had!

via Google
William B

My order arrive very fast once placed. Will be placing orders in the future.

via Google
Teresa C

Great service and good prices.

via Facebook
Eva M

Very prompt and exactly what I ordered!

via Google
Charles B

Been dealing with these guy for years. They know there stuff. I recommend them and good prices!!!

Thanks

via Google
Betsy V

Repaired my woodstove pipe really fast. Very professional and so nice! I appreciated the prompt response. I will always recommend them to family and friends!

via Google
Bill R.

Great service and excellent products

via Google
Jacob Smith

yes

via Google
David E

Received my order in good condition. Still need to install the parts to make sure all is working but the delivery and service are commendable.

via Google
Steve P

I did the typical online sale. Ordered part was sent the receipt and confirmation right away and received the part in about a week. Would've liked a tracking number but all went well and timely

via Google
John P

Hurricane coming your way and i place my order 2 days prior and receive my order the day FLorence hit the coast. You got my business for life. Great company. Thank you

Gary P

Best price and fast shipping

via Google
Raspberry Run Farm Ellestad

Very quick response, nice website no hassle ordering

via Google
Isla B

Very fair value and experience for products and services. Persistent efforts to meet expectations.

via Google
Grace Nelson

They have always helped me with my pool in a timely manner, with great customer service

via Facebook
Edwina Craft Faulkenberry

The digital timer on our pool quit and had been discontinued. They found a timer to replace it and ordered it. They were friendly and helpful. I live out of town and the gave quality service. The Buck Stove Store and Pool Store is …

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via Facebook
Rebecca W

Received the parts fast and in good shape. Thank You

via Google
Mike G

Knowledgeable and helpful staff. Fair prices. It’s great to have a place like this nearby!

via Facebook
A Z

Guys were extremely knowledgable, friendly, and order was processed quickly. If all web based businesses operated like this one there would be little fear of on-line shopping. Just cannot say great job loud enough!!!

via Google
Jody F

Yep friendly folks and great service. Also a good stock of parts for all of your repairs

via Google
Ralph & Marian L

Everyone I had conversations was very friendly and courteous from the start, I think their work is of high quality. Would definitely recommend for any pool needs.

via Google
Eddie Lee

Love the place great customer service !

via Google
Margaret Shirey

Always friendly when you walk in. Every one is very helpful and don't mind waiting on their customers.

via Google
Sandi Kelley

Always fast service ! Great staff and wonderful people to work with.

via Facebook
Judy Whaley

We needed some parts for our Buck Stove ASAP and we live in Tennessee. We found Buck Stove Pool & Spa from Greenwood, SC, told Jason what we needed and he filled our order on April 26 and it arrived at our home in Milton, Tenn the next day…

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via Facebook
Debby Bowen

quality parts and fast shipping

via Google
Art Simpkins

Great people to do business with ,very friendly very knowledgable. just what you would expect from the great state of South Carolina.

via Google
Phillip Derryberry

The fan motor was an exact fit for my older Buck Stove 27000. They shipped it very quickly and included excellent installation instructions.

via Google
David Franz

I ordered all the parts for my older Buck wood stove. Got fast delivery of quality parts. I recommend them, great service!!

via Facebook
Captin

Amazingly fast and freindly service. nice quality repacement parts for my buck stove.

via Google
Jamie Mackey

The door glass arrived March 9th in good order. I am very happy that you had the replacement glass for my 35 year old Buck stove. Thank you for the wonderful service.

via Facebook
Joe Metcalf

I received incredible personal service. They answered all my questions and quickly reimbursed for a blower That was not the one I needed even before I sent it back to them. They also help me get in touch with someone who had the part I …

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via Facebook
Mykel Lucchesi

I always buy my Buck Stove parts here and am never disappointed.

via Google
P Howle

Had exactly what I was looking for; in stock and shipping.

via Google
Lori Noland

Great customer service! They always seem to have what we're looking for at great prices and fast shipping! Thanks guys!

Response from business owner

You're welcome, Lori! We appreciate your review!

via Facebook
RICHARD HAYNES

Great service. Fast delivery. Highly recommend.

via Google
Gene E. Fanning

I bought a Big Buck Stove over 35 years ago and had to replace the thermostat about 15-20 years ago. Recently, the thermostat went out AGAIN....LOL. I went online thinking I would have a problem finding a replacement. NOT! The replacement …

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via Facebook
Kevin Pace

Great customer service over the phone. Tech recommended replacing additional electrical items with fan motor to assure ground faults were eliminated after motor grounded out.

via Google
Scott Morgan

The stove grate fit perfectly.

via Google
Gary and Nancy Krom

good service parts fit

via Google
HEC MIKALUNAS

web site is very helpful and good people to do business with.THANK YOU HEC

via Google
Gustavo Castillo

I've ordered parts for our Buck Stove from here and they have pretty much all replacement parts I need and then I also found they also have parts for our hot tub! (Plus) Great price, response and delivery of product.

via Google
Rob Demorest

Quick Shipping and always have what I need. Prices are good too �

via Facebook
Bob Scoggins

I had a few questions on my part I needed , they helped me out with the info , they where very knowledgeable on the product and the part I ordered was the right one and fit back perfect, I was more than pleased , Thank you buck stove …

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via Facebook
Pat R Jones

Good company , fast service and nice prices !! Will order from them again.

via Facebook
Paul Fischer

fast and friendly service!

via Google
Amy Johnson

Great service! Quick shipping and product is exactly what we needed; the instructions that came with it were extremely helpful. Very thoughtful addition.

via Google
Theresa Thompson

Fast delivery, great service. Web site easy to follow.

via Google
KATHRYN R

This order was placed by my husband. It was shipped within 24 hours and was delivered in less than 8 days......we live in California!!! It arrived complete and included directions. Within a few hours, My husband replaced the blower motor on…

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z Edge

They need to stay warm this is place for you

via Google
Tonni Barrett

Exactly what I ordered, fit perfectly and arrived quickly!

via Google
Don Bender

Needed parts for my very old Buck Stove FP26000. Ray Dairymple provided just what I needed, all in stock. Replaced the fan motor and fan blade, wiring harness, thermostats, fan switch, and swapped the solid door panels with glass panels. In…

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via Google
Gitana Music

🔥Ordered two, hard to find, fan blower motors for an old Silent Flame insert online and got the first one shortly after. Second one shipped a little later and should be arriving post haste!!

🌟Great staff! Everyone I spoke with over the …

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via Google
Tony Rinehart

The fan motors in my Aurora insert burn out every few years & when the bearing noise starts I just call Buck Stove & spend an afternoon puttin' 'em in, good to good to go for another couple years.

via Facebook
Chuck Smith

A friend of mine gave me a Buck Stove 'Little Buck'. Previously it was used as an insert. I will be using it in the freestanding mode. I thought the 'stack' was a little pricy until I priced having one fabricated. You actually have quite a …

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via Facebook
Lee Jackson

I am in the HVAC business in Charleston. Every once in a while I need a part for Buck Stoves, Black Barts, etc, and these

are the guys I turn too. I tell them what I need, they always have it, and it is delivered to the office in a …

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via Facebook
C.A. M.

Great quick service!

via Google
Lee Jackson

Easy order by phone and product showed up in 2 days.😁

via Google
Kevin Watters

I called to get parts for my Buck wood stove, very helpful and set me up with the correct parts. My 15 year old stove is working like new again, thanks!

Response from business owner

glad we could help! call again! jason

via Facebook
Jeffrey Davis

Items arrived extremely fast and in great shape. I would not hesitate to order online from this business again. Very pleased. Highly recommended!

via Google
Barbara Strohbeck

Was updated on status of the order, received order quickly all instructions included it was exactly what we needed.

via Facebook
Craig Smith

fast ship an had the part for my buck last part lasted 10 years of hard use buck burns day an night

via Facebook
kevin watters

Excellent service and quick shipping!!! Helped me over the phone for some Buck stove parts, stove back running like new thanks!

via Google
Steve Oswalt

Fair price shipping was fast. A company that does what they say.

via Google
John Dunn

Very helpful and professional, fast shipping, thanks

via Google
Linda Eddy

I had a very good experience ordering a part for my wood stove. Delivery was quick and I would highly recommend this company.

via Google
Jeff McDaniel

Good info on the web site and easy to find for my old Buck Stove.

via Google
Doris Chandler

My family has been doing business with you for many years. Always fast friendly service.

via Google
Thomas Setzer

The rectangle to round adapter for my Craft stove. Is a perfect fit. The craftsmanship is out standing and very speedy service. I am extremely satisfied with the service i received. Thanks

via Google
Kennith Scruggs

Best price. Prompt and cost efficient shipping and processing. Perfect replacement part for my Buck Stove. Thanks. Ken Scruggs – Northwest Arkansas.

via Google
Susan Long

Always wonderful service.

via Google
Stephen Hanson

Great company and fast shipping

via Google
Charles Grammer

Good service. Bought a catalytic combustor through the web site, and when it hadn't arrived in about a week I called. Gentleman who answered the phone checked my order, called the manufacturer, and called me back to tell me that it had …

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via Google
Doris Rhodes

I have always received excellent service from you and think I did this time. However, my pool was to be closed for the Winter and the technicians were told that I had a doctors appointment in the AM and not to come until after 1:30 p.m.

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via Facebook
Kim Palmer

Bucks was very professional, personable & helpful. Also received my order within 2 days. Thanks Bucks

via Facebook
Kim Clark

Thank you for taking care of us on the gas logs. We're very happy with them and appreciate your input.

via Google