What do our Customers Say?

From 439 reviews
Rooster Wright
Rooster Wright

I was having a lot of trouble with my pool this year. I took a water sample to Jimmy. Followed his instructions and everythings been great for a month now

via Google
CJC Miller
CJC Miller

That Jena lady is something else!!! Love her 🤣🤣 lol

via Google
Jerry Lowe
Jerry Lowe

Best place in town for pool supplies. Great people

via Google
TImothy R Hawkins
TImothy R Hawkins

Great products, fair prices, great service!

via Facebook
Joan M
Joan M

My service call went very well. Well pleased

Lanny McKay
Lanny McKay

I've had good results with Buck Stove. They respond to my pool needs quickly, and their prices seem fair. All in all, it's a good group to do business with.

via Google
Don Marshall
Don Marshall

Good service

via Google
Karen Willis
Karen Willis

wonderful helpful folks, highly reccomend!

via Facebook
David Donley
David Donley

As a customer completely new to the maintenance of a hot tub and pool, Jason had me completely ready to care for these items in less than an hour. The free water testing is a wonderful service.

via Google
Silas Hendrix
Silas Hendrix

Had a pool light in need of repair before i closed on my house. these guys came right on out within a short notice after I received the run around from another pool company. I was so pleased with them, I ordered an above ground pool from …

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via Google
Janet Manley
Janet Manley

We had a great experience. We had to buy a new pump for our pool. They let us know what we needed. Made us feel like they Appreciate our busy. We will be back thank you for All your help

via Google
Adrienne Wells
Adrienne Wells

I called to ask for assistance in starting/cleaning my pool before I visited along with purchasing a pole. Upon entering I stated that I called earlier inquiring of cleaning my pool. I guess I looked disheveled with dealing with my pool in …

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via Google
Jonathan Teal
Jonathan Teal

Great service friendly people

via Google
Yvonne Austin Brown
Yvonne Austin Brown

I don't have to go to Greenville or Georgia is the main reason

via Google
Willie Brown
Willie Brown

Great customer service.

via Facebook
Norris D
Norris D

The replacement chemical for metal magic work great clear up in less then 30 min. Impressed

gary henderson
gary henderson

You were most helpful and very patient with me since I was short on model number. I felt I got great service in a day when service is almost non-existant. Thank you so much.

via Google
Bob & Diane Corley
Bob & Diane Corley

Been a customer since your mom and dad first opened the business!

via Google
Robert Napier
Robert Napier

We went to Buck Stove for the first time today and were so very happy with the service we received! The staff is so knowledgeable and they spent the extra time necessary to help us understand exactly what our pool needed. Thanks to Jimmy …

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via Google
Phyllis Hall Lawson
Phyllis Hall Lawson

Let us know when product came in always helpful with all our concerns than you buck stove for a wonderful 20 years of service

Response from business owner

Thank you for your years of loyalty

via Facebook
Michelle Autry
Michelle Autry

I went in needing a new hot tub filter. I didn’t have the filter and only could give them some various reference numbers.

They were very helpful in determining what filter I needed.

It’s being shipped and will arrive next week.

Great …

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via Google
RV Meeks
RV Meeks

Very knowledgeable and nice staff we're very helpful and overall did a great job good people to deal with

via Google
Carol R
Carol R

Thanks for the good help you always give us when we come in. Your employees are polite and helpful.

Marienel Finkley
Marienel Finkley

Mike, Jena, and Brad were great to work with. They answered my countless questions about my pool operation. I converted my pool from chlorine to salt and they did a great job.

via Google
Dianne Hicks
Dianne Hicks

They do what they say they will do. Great people to work with.

via Facebook
Eugenia Hall
Eugenia Hall

I had an issue with my gas logs and didn’t know who to call. Glad they don’t just do buck stoves 😊

via Facebook
Harry Gordon
Harry Gordon

Good support for buck stove models.

via Facebook
Sue Day Wages
Sue Day Wages

I have an older Buck Stove. We traveled 2 hrs to pickup a motor, needed it quickly. it was COLD!! Jimmy asked the name, my husband told him. I said I didn't give a name when I called to make sure it was in stock. He entered the tne in …

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via Facebook
Linda T
Linda T

Thanks, very well, Jane was so nice and Helpful, and the parts came in so fast thank you all so much I appreciate you all for being so prompt and helpful looking forward for doing business with you all again thanks so much

Ronnie B
Ronnie B

Thanks again for all your help we finished the install this evening we enjoyed a warm fire in our heater.

Scott W
Scott W

Thk you Jim for your help!

James E. M
James E. M

Technician was knowledgeable and helpful

Rod Miller
Rod Miller

great selection of parts for my 33 year old Big Buck stove. Easy order, quick shipping. Replaced all electrical, hopefully will last another 33 years...

Thanks...

via Facebook
Gary & Dae P
Gary & Dae P

Did great job will

Recommend you thanks

Irene Ackerman
Irene Ackerman

I ordered parts for my 1970’s Buck Stove on their on line store. They shipped fast and their replacement parts were as described. The transaction was a positive experienc.

via Facebook
Gary L. Vinson
Gary L. Vinson

I just got the parts installed this weekend and it's working great thanks for the prompt service and shipping if I ever need more parts I'll be calling thanks Gary V.

via Facebook
Chad Rutledge
Chad Rutledge

Great service. Excellent website and quick delivery have been back and forth with several places and buck stove pool and spa is by far the best thankyall for great service

via Google
Tony Biondo
Tony Biondo

Wonderful customer service and genuinely interested in our project. The sales team had great ideas combined with some really cool products.

via Facebook
Rose Rowland
Rose Rowland

Wonderful Service!!! Spoke with Jimmy explained what I needed and he knew what I was talking about. Ordering was easy. Will definitely be a repeat customer!

via Facebook
David Evans
David Evans

Was easy and quick to order and shipping was fast

All parts where rapped and delivered with no damage to anything.

Thank you

via Facebook
Eddie D Watson
Eddie D Watson

web page was painless and convenient. Also spoke to staff, they were very friendly and helpful.

via Facebook
Ralph Bunting
Ralph Bunting

Quick shipping and delivery

via Facebook
Steve Avila
Steve Avila

Got my fan motor today

Salesman was knowledgeable and informative!

via Facebook
Regina B
Regina B

So greatful to have found you guys.

Mark-Tina Cravens
Mark-Tina Cravens

good service and quick delivery

via Facebook
Becky Starner-Noble
Becky Starner-Noble

Ray was so helpful and service was quick. They were able to find the part I needed for a very old wood stove. We will continue to use them in the future. Thanks again.

via Facebook
Bob L
Bob L

Well., , we the customers have differences , as for me the young lady that helped me was very nice n helpful,, n seems 2 b able 2 read different people that walk in your business , very professionally,,we need more like her in all retail

Rebekah Noble
Rebekah Noble

Ray was beyond helpful finding grates for my old Suburban coal stove. Shopping was fast and the follow up email was really nice. We'll never shop anywhere else again and we're hundreds of miles away.

via Google
Wayne H
Wayne H

It went great Mike and everyone are great and very helpful thank you for you do for me

Robert & Anitta C
Robert & Anitta C

She was extremely helpful and she kind

Darrell R
Darrell R

You guys are awesome! Thank you

Laura Coggan
Laura Coggan

6 months later- Phil Jones came out to fix the valve to my gas logs. He explained so much to me and I am no longer scared to use them🤘🏻. Quick fix!

Fantastic customer service!! Jason is the best! New to pools no worries!

Response from business owner

thanks, Laura! hope you enjoy the pool. we're here for you.

via Facebook
Pam M
Pam M

You have a very nice store. Your sales associates are always pleasant and helpful.

Samual S
Samual S

We have had a pool for 30 yrs and Buck Stove has always been very helpful keeping our pool crystal clear. Love Buck Stoves and Spa!

Jerry O
Jerry O

Everything was great very helpful

Michael Newman
Michael Newman

Great customer service. Item was shipped fast and arrived as expected.

Response from business owner

Glad we could help let us know if you need anything else hope you have a great summer!

via Facebook
Lenard Lenny Hoverson
Lenard Lenny Hoverson

Excellent service! Needed a motor for an old King woodstove and they came through with a direct replacement. Thank you!!!

via Facebook
Richard Mueller
Richard Mueller

Helpful on gettig parts orded online, but i ordered on Tuesdat and my parts still have not showed up at my address on Sunday. I was told three days delivery gauranteed.

via Facebook
Winfield Day
Winfield Day

Ease of ordering on line with model number for buck stove motor/fan and parts very clear which one needed, fast shipping even over holiday season, thanks

via Facebook
Stan Harris
Stan Harris

Fast, friendly service. Answered all my questions quickly.

via Facebook
Steven Franklin Sr.
Steven Franklin Sr.

I found all the parts I needed to revive my old Buck stove. The parts arrived quickly and I found the prices to be great with free shipping as well.

via Facebook
Lisa Brown
Lisa Brown

I live out of state and needed a new motor for my fireplace insert. Ray helped me until we found what so needed. I will definitely use them again. Helpful, friendly upfront. More places need employees like this! Thank you Ray!

Response from business owner

Thank you Lisa glad to help

via Facebook
Allen Cliburn
Allen Cliburn

Very nice people to deal with

via Facebook
Teresa Chouinard
Teresa Chouinard

Great service and good prices.

via Facebook
John P
John P

Hurricane coming your way and i place my order 2 days prior and receive my order the day FLorence hit the coast. You got my business for life. Great company. Thank you

Grace Nelson
Grace Nelson

They have always helped me with my pool in a timely manner, with great customer service

via Facebook
Edwina Craft Faulkenberry
Edwina Craft Faulkenberry

The digital timer on our pool quit and had been discontinued. They found a timer to replace it and ordered it. They were friendly and helpful. I live out of town and the gave quality service. The Buck Stove Store and Pool Store is …

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via Facebook
Mike Gingerich
Mike Gingerich

Knowledgeable and helpful staff. Fair prices. It’s great to have a place like this nearby!

via Facebook
Sandi Kelley
Sandi Kelley

Always fast service ! Great staff and wonderful people to work with.

via Facebook
Judy Elaine Whaley
Judy Elaine Whaley

We needed some parts for our Buck Stove ASAP and we live in Tennessee. We found Buck Stove Pool & Spa from Greenwood, SC, told Jason what we needed and he filled our order on April 26 and it arrived at our home in Milton, Tenn the next day…

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via Facebook
David Franz
David Franz

I ordered all the parts for my older Buck wood stove. Got fast delivery of quality parts. I recommend them, great service!!

via Facebook
Jamie Mackey
Jamie Mackey

The door glass arrived March 9th in good order. I am very happy that you had the replacement glass for my 35 year old Buck stove. Thank you for the wonderful service.

via Facebook
Joe Metcalf
Joe Metcalf

I received incredible personal service. They answered all my questions and quickly reimbursed for a blower That was not the one I needed even before I sent it back to them. They also help me get in touch with someone who had the part I …

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via Facebook
Lori Noland
Lori Noland

Great customer service! They always seem to have what we're looking for at great prices and fast shipping! Thanks guys!

Response from business owner

You're welcome, Lori! We appreciate your review!

via Facebook
Gene E. Fanning
Gene E. Fanning

I bought a Big Buck Stove over 35 years ago and had to replace the thermostat about 15-20 years ago. Recently, the thermostat went out AGAIN....LOL. I went online thinking I would have a problem finding a replacement. NOT! The replacement …

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via Facebook
Rob Demorest
Rob Demorest

Quick Shipping and always have what I need. Prices are good too �

via Facebook
Bob Scoggins
Bob Scoggins

I had a few questions on my part I needed , they helped me out with the info , they where very knowledgeable on the product and the part I ordered was the right one and fit back perfect, I was more than pleased , Thank you buck stove …

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via Facebook
Pat R Jones
Pat R Jones

Good company , fast service and nice prices !! Will order from them again.

via Facebook
KATHRYN R
KATHRYN R

This order was placed by my husband. It was shipped within 24 hours and was delivered in less than 8 days......we live in California!!! It arrived complete and included directions. Within a few hours, My husband replaced the blower motor on…

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Tony Rinehart
Tony Rinehart

The fan motors in my Aurora insert burn out every few years & when the bearing noise starts I just call Buck Stove & spend an afternoon puttin' 'em in, good to good to go for another couple years.

via Facebook
Chuck Smith
Chuck Smith

A friend of mine gave me a Buck Stove 'Little Buck'. Previously it was used as an insert. I will be using it in the freestanding mode. I thought the 'stack' was a little pricy until I priced having one fabricated. You actually have quite a …

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via Facebook
Lee Jackson
Lee Jackson

I am in the HVAC business in Charleston. Every once in a while I need a part for Buck Stoves, Black Barts, etc, and these

are the guys I turn too. I tell them what I need, they always have it, and it is delivered to the office in a …

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via Facebook
Craig Smith
Craig Smith

fast ship an had the part for my buck last part lasted 10 years of hard use buck burns day an night

via Facebook
JASON NEWMAN B
JASON NEWMAN B

I own a pool company and I have referred some cleaner repairs to these guys for years. Always a great job and timely service.

Alvin Jeffcoat
Alvin Jeffcoat

Great service and I will be back soon! Highly recommended.

via Facebook
Peggy C
Peggy C

I can always trust their recommendations!

Byron & Alice B
Byron & Alice B

Buck Stove and Pool is there when we need them and take time to make sure everything is correctly done.

Katherine L
Katherine L

These folks have helped with maintaining our pool for several years, and last year replaced the liner. Whenever we need help or advice they have the knowledge to do so. Our family has a sparkling clear pool to enjoy most of the warm …

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Martha J
Martha J

I am grateful for the helpfulness, friendliness, and caring by the professionals at Buck Stove Pool & Spa. It is wonderful to know that the upkeep of my swimming pool is in such capable hands.

B M
B M

Thank you. The part I ordered was received appropriately in the time-frame anticipated.

Without hesitation, I would use your services again and would recommend you to my friends!

ROBERT T
ROBERT T

Knowledgeable and friendly staff. Pleasure to work with

RON M
RON M

Fast mail delivery.

Exactly what I ordered w/instructions.

KAREN C
KAREN C

Friendly people, prompt delivery, packaged well, great value, highly recommend.

Sandra Busha Gambrell
Sandra Busha Gambrell

Love it! Sells great products

via Facebook