What do our Customers Say?

From 565 reviews
Melissa AKA. Mel
Melissa AKA. Mel

Purchased parts online for my buck stove

via Google
Donna Hazel
Donna Hazel

Always good service! Only sell me what I need at the time, usually well stocked.

via Google
Joe Hunt
Joe Hunt

Awesome experience with Jason. Very knowledgeable and explained things in a way I understood.

via Google
Ivan Randolph
Ivan Randolph

We have purchased an in-ground pool, hot tub and gas logs from Buck Stove. We have also purchased all of our pool supplies. We have been very pleased with the quality of the products and the service after the sale. The sales staff has …

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via Google
Frank Pettinato
Frank Pettinato

I have relied on Buck Stove for 20 plus years. Both Pools and Patio supplies. Always dependable, knowledgeable and well inventoried.

via Google
Jenny Derrick
Jenny Derrick

We inquired about our gas logs and were given very helpful information as to things we should try to get better results.

via Google
MikeVal Welch
MikeVal Welch

Service rep very polite and knowledgeable. Was on time and kept me posted on his arrival time. Gave me some pointers and the proper maintenance of the spa.

via Google
Dave Shonk
Dave Shonk

I ordered the wooden handles for my buck 28000 stove prompt service arrived right on time a little expensive but well worth it thank you very much Dave

via Google
Mandy Brant Powell
Mandy Brant Powell

Jena, Jeff and all the other staff members that I have ever encountered have always been wonderful and super inclined to help! I highly recommend this place for all of your pool/spa needs! These are before and after photos of my pool and …

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via Facebook
Justin Knight
Justin Knight

Staff have been friendly and helpful. They test your water for you and based on the results help you find and get what you need for your pool and also help you find products that are within your budget when possible. Their products are not …

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via Facebook
Pam Young
Pam Young

Pool liner – Took a long time to get, which wasn't their fault because of Covid. once the liner came in it was replaced very quickly!!!

via Google
Bryan Ellenberg
Bryan Ellenberg

Excellent and professional service!

via Google
CJC Miller
CJC Miller

That Jena lady is something else!!! Love her 🤣🤣 lol

via Google
Patricia rickenbaker
Patricia rickenbaker

Always top notch service.

via Google
Lanny McKay
Lanny McKay

I've had good results with Buck Stove. They respond to my pool needs quickly, and their prices seem fair. All in all, it's a good group to do business with.

via Google
Jonathan Bradley
Jonathan Bradley

Great place awesome product selection

via Google
Beth Mahon Weir
Beth Mahon Weir

The staff at Buck Stove are always efficient and helpful every time I’ve been in. They always have what I need for my pool in stock and they help to get everything to my car! Always friendly and eager to help

via Facebook
Mary Chapman
Mary Chapman

Friendly service hardly ever have a wait time it happens only when they busy

Response from business owner

Thank you for the kind words

via Facebook
Donna McDowell
Donna McDowell

Courteous service. Specific instructions for adding chemicals to pool.

via Google
chuck kozler
chuck kozler

Honest ,friendly and knowledgeable business. A welcome change to doing business. Even through an extremely busy season where others were saying 3 weeks before the can look at the pool pump motor, Buck pool got there is 3 days and fixed the …

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via Google
Clay Harrison
Clay Harrison

Guy working was straight up an polite worth checking them out

via Google
Blake mcmahan
Blake mcmahan

Great service and very professional!

via Google
Harby Williams
Harby Williams

Great service and friendly staff!

Response from business owner

Thank you for sharing!!!

via Facebook
Sheila Faukenberry
Sheila Faukenberry

Very friendly and helpful in store, sales

via Google
Ken Landreth
Ken Landreth

Very professional water experts:

via Google
Carol R
Carol R

Good service. He was polite and helpful

John Montenieri
John Montenieri

Great service, wonderful company. We've ordered parts for our Buck stove for the last 20 years. Wouldn't go anywhere else

via Google
John Stark
John Stark

Very helpful people

via Google
Joe Pegasus
Joe Pegasus

Been their true-blue customer for 21 years now. Disappointed me only once and that was a misunderstanding 11 years ago.

via Google
Joe Greener
Joe Greener

Very helpful. I needed to rebuild my wood stove and when I called they helped me with everything I needed.

via Google
Bobbie Petty
Bobbie Petty

They were very efficient, & knowledgeable

.. I

via Google
Tiffany Coughenour
Tiffany Coughenour

Absolutely the best service! Great prices, great people. I will definitely be doing business with this company in the future.

Response from business owner

thank you, tiffany!

via Facebook
deretha eason
deretha eason

Supplied specialty item. Received promptly with a courteous note. Seems like a very reliable and customer oriented company.

via Google
Stefanie Miller
Stefanie Miller

Great service and part was correct and worked great would definitely order parts for my buck stove from them again.

via Google
jayme and Lulu
jayme and Lulu

Asked advise and information. They were very helpful!

via Google
Denise Grajewski
Denise Grajewski

Great service

via Google
Evonne Nyquist-Farquhar
Evonne Nyquist-Farquhar

We have an older model Buck Stove and we were able to find our needed parts online at Buck Stove Pool & Spa. We had emailed and left message with a concern and it was handled quickly and professionally. We are very satisfied with our new …

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via Facebook
Pete Robinson
Pete Robinson

Very informative and knowledgeable. Parts shipped in timely manner.

Very pleased and would recommend to anyone needing parts/technical help with Buck Stove products

via Google
Evonne Nyquist
Evonne Nyquist

We have an older Buck stove looked online and found this company with the glass replacement we needed. Ordered and 4 days later we received glass replacements.

via Google
Rusram
Rusram

They've always been great to me.

via Google
Michael Dennison
Michael Dennison

Good family business

via Google
Eddie Davis
Eddie Davis

They products are very good and are priced very reasonable. On top of that, they were shipped very quickly & customer service was excellent. Will definitely use them for all of my Buck Stove needs!!

via Google
Ronald Decker
Ronald Decker

Great people and quick answer for parts. Shipping is completely agreable

via Facebook
ARETE' EXCELLENCE
ARETE' EXCELLENCE

Excellent Customer Service

via Google
Philip Millward
Philip Millward

fast service even at Christmas and competitive

Response from business owner

Thank you so much!❤️

via Facebook
Stella Ann Glasgow
Stella Ann Glasgow

Does anybody know

“ Phillip “ I think the last name is Jones But I’m not sure..

Does anybody his cell ?

via Facebook
Timothy Prinz
Timothy Prinz

I have a Buck Stove from the mid-80s that I love and had to replace the glass ceramic in the 2 Doors.

After searching the internet I came across this company that had fair pricing and I place the order and 2 days later from the Carolinas to…

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via Google
RV
RV

Very knowledgeable and nice staff were very helpful and overall did a great job good people to deal with

via Google
Billy O'Sullivan
Billy O'Sullivan

Awesome service, Ray was absolutely amazing and knowledgeable! Definitely recommend!

via Google
William Krcatovich
William Krcatovich

Friendly informative service, even some humor. Appreciate the time taken to explain what was needed and why, pool cleared perfectly

via Google
Jena Connelly Miller
Jena Connelly Miller

I tell you what, that lady Jena is the best thing that ever happened to Buck Stove 🤣🤣

via Facebook
Kathy Rinehart
Kathy Rinehart

Service provider was extremely helpful and knowledgeable. Also very polite. Definitely will call them again. Highly recommend this business.

via Google
Krystle Constantinople
Krystle Constantinople

We purchased a fireplace set up after deciding to convert our wood fireplace to gas. We dealt with Jimmy and it was great, seamless even. Would definitely recommend.

via Google
Cynthia Boulet
Cynthia Boulet

Excellent friendly service!

via Facebook
Mark Lee
Mark Lee

Very helpful. Ordered my parts last winter. I will be placing another order for another stove. Great people and outstanding service. I recommend them to everyone.

via Google
sunshine smith
sunshine smith

I have a wood stove that I could not find the parts for. After calling a few places and getting quotes ranging from 600 to 1200 I googled one more time and found this company. They had exactly what I needed and it didn't need to be …

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via Google
Jeremy Craig
Jeremy Craig

The employees there are very friendly and helpful. I received my order in a timely manner. Thank you for a great experience.

via Google
Melissa Hutcheson
Melissa Hutcheson

Great buck stove products and friendly service.

Response from business owner

Thank you for posting this. Looks great!

via Facebook
Gary Merrill
Gary Merrill

Quick service and they had just the part I needed.

via Google
Tagcon1
Tagcon1

Great service

via Google
Kiki Bradway
Kiki Bradway

I was so happy that they still carried the thermostat and wiring harness for the blower on my very old wood stove. The parts were delivered in a timely fashion and the thermostat is working just fine.

via Google
Rooster Wright
Rooster Wright

I was having a lot of trouble with my pool this year. I took a water sample to Jimmy. Followed his instructions and everythings been great for a month now

via Google
Jerry Lowe
Jerry Lowe

Best place in town for pool supplies. Great people

via Google
TImothy R Hawkins
TImothy R Hawkins

Great products, fair prices, great service!

via Facebook
Joan M
Joan M

My service call went very well. Well pleased

Don Marshall
Don Marshall

Good service

via Google
Karen Willis
Karen Willis

wonderful helpful folks, highly reccomend!

via Facebook
David Donley
David Donley

As a customer completely new to the maintenance of a hot tub and pool, Jason had me completely ready to care for these items in less than an hour. The free water testing is a wonderful service.

via Google
Silas Hendrix
Silas Hendrix

Had a pool light in need of repair before i closed on my house. these guys came right on out within a short notice after I received the run around from another pool company. I was so pleased with them, I ordered an above ground pool from …

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via Google
Janet Manley
Janet Manley

We had a great experience. We had to buy a new pump for our pool. They let us know what we needed. Made us feel like they Appreciate our busy. We will be back thank you for All your help

via Google
Adrienne Wells
Adrienne Wells

I called to ask for assistance in starting/cleaning my pool before I visited along with purchasing a pole. Upon entering I stated that I called earlier inquiring of cleaning my pool. I guess I looked disheveled with dealing with my pool in …

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via Google
Jonathan Teal
Jonathan Teal

Great service friendly people

via Google
Yvonne “VON” Austin Brown
Yvonne “VON” Austin Brown

I don't have to go to Greenville or Georgia is the main reason

via Google
Willie Brown
Willie Brown

Great customer service.

via Facebook
Norris D
Norris D

The replacement chemical for metal magic work great clear up in less then 30 min. Impressed

gary henderson
gary henderson

You were most helpful and very patient with me since I was short on model number. I felt I got great service in a day when service is almost non-existant. Thank you so much.

via Google
Bob & Diane Corley
Bob & Diane Corley

Been a customer since your mom and dad first opened the business!

via Google
Robert Napier
Robert Napier

We went to Buck Stove for the first time today and were so very happy with the service we received! The staff is so knowledgeable and they spent the extra time necessary to help us understand exactly what our pool needed. Thanks to Jimmy …

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via Google
Phyllis Hall Lawson
Phyllis Hall Lawson

Let us know when product came in always helpful with all our concerns than you buck stove for a wonderful 20 years of service

Response from business owner

Thank you for your years of loyalty

via Facebook
Michelle Autry
Michelle Autry

I went in needing a new hot tub filter. I didn’t have the filter and only could give them some various reference numbers.

They were very helpful in determining what filter I needed.

It’s being shipped and will arrive next week.

Great …

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via Google
Marienel Finkley
Marienel Finkley

Mike, Jena, and Brad were great to work with. They answered my countless questions about my pool operation. I converted my pool from chlorine to salt and they did a great job.

via Google
Art King
Art King

Ray Dalrymple was Awesome to work with. It is rare these days to find someone who really knows their stuff and truly cares about their customer.

via Google
mark robinson
mark robinson

Great service, great product, would recommend.

via Google
Dianne Hicks
Dianne Hicks

They do what they say they will do. Great people to work with.

via Facebook
CYNTHIA CAMPBELL
CYNTHIA CAMPBELL

The store was very clean. We were greeted immediately and everyone was very friendly and helpful. We'll definitely shop there again.

via Google
Kurt McLaughlin (Kurt)
Kurt McLaughlin (Kurt)

Friendly staff that are knowledgable.

via Google
Eugenia Hall
Eugenia Hall

I had an issue with my gas logs and didn’t know who to call. Glad they don’t just do buck stoves 😊

via Facebook
Arthur Wallace
Arthur Wallace

We had a gas log fireplace that started to lose its flame without an apparent reason. Buck Stove, Pool, and Spa dispatched Phil who ran a diagnostic gas log service on the wall switch, electrical connections and the lighting/ignition …

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via Google
Harry Gordon
Harry Gordon

Good support for buck stove models.

via Facebook
Marvin Dorsey
Marvin Dorsey

I called on a Saturday. They helped me diagnose the problem over the phone and shipped the part that day. It was in my mailbox on Monday. Really good folks.

via Google
Western Building Supply
Western Building Supply

Fast Quality Service

via Google
Denise Smith
Denise Smith

Ye Olde Little Buck Stove that belonged to my Dad and was handed down to me, its motor went out. Came across the parts at Buck Stove, Pool & Spa website. The website had it broke down to the parts I needed to go with the motor. My order …

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via Google
Sarah Jennings
Sarah Jennings

My husband orders parts for our two Buck Stoves from this business through the mail. They are very responsible to answer our questions and send our parts quickly. Good company!!

via Google
Harrell Trotter
Harrell Trotter

Fast shipping and knowledgeable folks. Great to do business with.

via Google
Sue Day Wages
Sue Day Wages

I have an older Buck Stove. We traveled 2 hrs to pickup a motor, needed it quickly. it was COLD!! Jimmy asked the name, my husband told him. I said I didn't give a name when I called to make sure it was in stock. He entered the tne in …

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via Facebook
Randall Edwards
Randall Edwards

Very professional friendly help with obtaining parts for our Buckstove wood burner stove. The staff is knowledgeable and instructive with helping one understand and order the right parts.

via Google
Ryan Bright
Ryan Bright

Quick email response to my questions. Very nice on the phone when I ordered. Received parts in the mail fast and were exactly what I needed. Excellent. Thanks!

via Google
ronnierebnc
ronnierebnc

Was very pleased with the contact by phone. I called hoping to find a transition stack for a buck insert to use as freestanding heater. Other places all said "sorry, we'd love to sell you one but they are no longer available from our …

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via Google
Molly Roberts
Molly Roberts

Very helpful people. Highly recommend this store! Thanks

via Google
Mr Rozzi
Mr Rozzi

Very friendly employees and knowledgeable

via Google