What do our Customers Say?

From 109 reviews
David Carmack
David Carmack

I have ordered several parts from this business they always have what I need and ship it out ASAP they are very helpful and always friendly I will continue to do Business with them

Response from business owner

thank you, david. we try!

via Facebook
Kelvin Barnes
Kelvin Barnes

I ordered my parts over the phone. The person (Mike)was very helpful and knowledgeable about the Buck Stove I needed parts for. Got the parts installed,everything worked great . I would recommend Buck Stove, Pool&Spa.

Response from business owner

thanks, kelvin! ill be sure to tell Mike that he is appreciated.

via Facebook
Jonathan McWhirter
Jonathan McWhirter

Quality product, fast delivery!

Recommended

via Facebook
Rex Knepp
Rex Knepp

Easy to find parts for an older model stove.

via Facebook
Sharon Ogden Bonner
Sharon Ogden Bonner

This is one of the few places that I found replacement parts for my buck stove. They were very knowledgeable and got my order ready and sent quickly. Highly recommend.

via Facebook
Harvey C
Harvey C

Your Tech did an awesome job Thanks

Mandy Brant Powell
Mandy Brant Powell

Jena, Jeff and all the other staff members that I have ever encountered have always been wonderful and super inclined to help! I highly recommend this place for all of your pool/spa needs! These are before and after photos of my pool and …

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via Facebook
Justin Knight
Justin Knight

Staff have been friendly and helpful. They test your water for you and based on the results help you find and get what you need for your pool and also help you find products that are within your budget when possible. Their products are not …

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via Facebook
Beth Mahon Weir
Beth Mahon Weir

The staff at Buck Stove are always efficient and helpful every time I’ve been in. They always have what I need for my pool in stock and they help to get everything to my car! Always friendly and eager to help

via Facebook
Mary Chapman
Mary Chapman

Friendly service hardly ever have a wait time it happens only when they busy

Response from business owner

Thank you for the kind words

via Facebook
Faye Clayton
Faye Clayton

Jena was very friendly and helpful! I would definitely use this company again.

via Google
Harby Williams
Harby Williams

Great service and friendly staff!

Response from business owner

Thank you for sharing!!!

via Facebook
Carol R
Carol R

Good service. He was polite and helpful

Tiffany Coughenour
Tiffany Coughenour

Absolutely the best service! Great prices, great people. I will definitely be doing business with this company in the future.

Response from business owner

thank you, tiffany!

via Facebook
Evonne Nyquist-Farquhar
Evonne Nyquist-Farquhar

We have an older model Buck Stove and we were able to find our needed parts online at Buck Stove Pool & Spa. We had emailed and left message with a concern and it was handled quickly and professionally. We are very satisfied with our new …

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via Facebook
Jonathan Morris
Jonathan Morris

Jason is a real congenial guy and business man. This place is not the typical nickle and dime stove shop. They have the time and resources to get the job done.

via Google
Ronald Decker
Ronald Decker

Great people and quick answer for parts. Shipping is completely agreable

via Facebook
Philip Millward
Philip Millward

fast service even at Christmas and competitive

Response from business owner

Thank you so much!❤️

via Facebook
Stella Ann Glasgow
Stella Ann Glasgow

Does anybody know

“ Phillip “ I think the last name is Jones But I’m not sure..

Does anybody his cell ?

via Facebook
Jena Connelly Miller
Jena Connelly Miller

I tell you what, that lady Jena is the best thing that ever happened to Buck Stove 🤣🤣

via Facebook
FIRST CHOICE Chimney Sweep
FIRST CHOICE Chimney Sweep

I ordered a pair of buck stove handles that I couldn’t find anywhere else. They had them and got them to me in a quick manner. Well pleased!!

via Google
Cynthia Boulet
Cynthia Boulet

Excellent friendly service!

via Facebook
Melissa Hutcheson
Melissa Hutcheson

Great buck stove products and friendly service.

Response from business owner

Thank you for posting this. Looks great!

via Facebook
TImothy R Hawkins
TImothy R Hawkins

Great products, fair prices, great service!

via Facebook
Joan M
Joan M

My service call went very well. Well pleased

Karen Willis
Karen Willis

wonderful helpful folks, highly reccomend!

via Facebook
Willie Brown
Willie Brown

Great customer service.

via Facebook
Norris D
Norris D

The replacement chemical for metal magic work great clear up in less then 30 min. Impressed

Phyllis Hall Lawson
Phyllis Hall Lawson

Let us know when product came in always helpful with all our concerns than you buck stove for a wonderful 20 years of service

Response from business owner

Thank you for your years of loyalty

via Facebook
Dianne Hicks
Dianne Hicks

They do what they say they will do. Great people to work with.

via Facebook
Kurt McLaughlin
Kurt McLaughlin

Friendly staff that are knowledgable.

via Google
Eugenia Hall
Eugenia Hall

I had an issue with my gas logs and didn’t know who to call. Glad they don’t just do buck stoves 😊

via Facebook
Arthur Wallace
Arthur Wallace

We had a gas log fireplace that started to lose its flame without an apparent reason. Buck Stove, Pool, and Spa dispatched Phil who ran a diagnostic gas log service on the wall switch, electrical connections and the lighting/ignition …

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via Google
Harry Gordon
Harry Gordon

Good support for buck stove models.

via Facebook
Sue Day Wages
Sue Day Wages

I have an older Buck Stove. We traveled 2 hrs to pickup a motor, needed it quickly. it was COLD!! Jimmy asked the name, my husband told him. I said I didn't give a name when I called to make sure it was in stock. He entered the tne in …

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via Facebook
Sammy Lewis
Sammy Lewis

They treat you like family

Very knowledge about there products & especially knowledgeable of pool chemicals

Highly recommend

Buck Stove, Pool & Spa

Sammy Lewis

via Google
Linda T
Linda T

Thanks, very well, Jane was so nice and Helpful, and the parts came in so fast thank you all so much I appreciate you all for being so prompt and helpful looking forward for doing business with you all again thanks so much

Ronnie B
Ronnie B

Thanks again for all your help we finished the install this evening we enjoyed a warm fire in our heater.

Scott W
Scott W

Thk you Jim for your help!

James E. M
James E. M

Technician was knowledgeable and helpful

Rod Miller
Rod Miller

great selection of parts for my 33 year old Big Buck stove. Easy order, quick shipping. Replaced all electrical, hopefully will last another 33 years...

Thanks...

via Facebook
Irene Ackerman
Irene Ackerman

I ordered parts for my 1970’s Buck Stove on their on line store. They shipped fast and their replacement parts were as described. The transaction was a positive experienc.

via Facebook
Gary & Dae P
Gary & Dae P

Did great job will

Recommend you thanks

Gary L. Vinson
Gary L. Vinson

I just got the parts installed this weekend and it's working great thanks for the prompt service and shipping if I ever need more parts I'll be calling thanks Gary V.

via Facebook
Rose Rowland
Rose Rowland

Wonderful Service!!! Spoke with Jimmy explained what I needed and he knew what I was talking about. Ordering was easy. Will definitely be a repeat customer!

via Facebook
David Evans
David Evans

Was easy and quick to order and shipping was fast

All parts where rapped and delivered with no damage to anything.

Thank you

via Facebook
Ralph Bunting
Ralph Bunting

Quick shipping and delivery

via Facebook
Eddie D Watson
Eddie D Watson

web page was painless and convenient. Also spoke to staff, they were very friendly and helpful.

via Facebook
Steve Avila
Steve Avila

Got my fan motor today

Salesman was knowledgeable and informative!

via Facebook
Regina B
Regina B

So greatful to have found you guys.

Mark-Tina Cravens
Mark-Tina Cravens

good service and quick delivery

via Facebook
Eric Essex
Eric Essex

I've brought several things from this company,

I was a little disappointed in the quality of the last purchase, a set of fire dogs I purchased and used one season and they broke, So I had to purchase a second set

via Google
Becky Starner-Noble
Becky Starner-Noble

Ray was so helpful and service was quick. They were able to find the part I needed for a very old wood stove. We will continue to use them in the future. Thanks again.

via Facebook
Bob L
Bob L

Well., , we the customers have differences , as for me the young lady that helped me was very nice n helpful,, n seems 2 b able 2 read different people that walk in your business , very professionally,,we need more like her in all retail

Wayne H
Wayne H

It went great Mike and everyone are great and very helpful thank you for you do for me

Robert & Anitta C
Robert & Anitta C

She was extremely helpful and she kind

Darrell R
Darrell R

You guys are awesome! Thank you

Laura Root
Laura Root

6 months later- Phil Jones came out to fix the valve to my gas logs. He explained so much to me and I am no longer scared to use them🤘🏻. Quick fix!

Fantastic customer service!! Jason is the best! New to pools no worries!

Response from business owner

thanks, Laura! hope you enjoy the pool. we're here for you.

via Facebook
Stella Savannah
Stella Savannah

The store employees helped me learn to maintain my pool myself. Saved me a lot of money! I will continue to buy supplies from Buck Stove, Pool, & Spa, however. Good people.

via Google
Pam M
Pam M

You have a very nice store. Your sales associates are always pleasant and helpful.

Samual S
Samual S

We have had a pool for 30 yrs and Buck Stove has always been very helpful keeping our pool crystal clear. Love Buck Stoves and Spa!

Jerry O
Jerry O

Everything was great very helpful

Michael Newman
Michael Newman

Great customer service. Item was shipped fast and arrived as expected.

Response from business owner

Glad we could help let us know if you need anything else hope you have a great summer!

via Facebook
Lenard Lenny Hoverson
Lenard Lenny Hoverson

Excellent service! Needed a motor for an old King woodstove and they came through with a direct replacement. Thank you!!!

via Facebook
Richard Mueller
Richard Mueller

Helpful on gettig parts orded online, but i ordered on Tuesdat and my parts still have not showed up at my address on Sunday. I was told three days delivery gauranteed.

via Facebook
Winfield Day
Winfield Day

Ease of ordering on line with model number for buck stove motor/fan and parts very clear which one needed, fast shipping even over holiday season, thanks

via Facebook
Stan Harris
Stan Harris

Fast, friendly service. Answered all my questions quickly.

via Facebook
Ernie Eash
Ernie Eash

Super quick shipping!! Thank you! !!

via Google
Steven Franklin Sr.
Steven Franklin Sr.

I found all the parts I needed to revive my old Buck stove. The parts arrived quickly and I found the prices to be great with free shipping as well.

via Facebook
Lisa Brown
Lisa Brown

I live out of state and needed a new motor for my fireplace insert. Ray helped me until we found what so needed. I will definitely use them again. Helpful, friendly upfront. More places need employees like this! Thank you Ray!

Response from business owner

Thank you Lisa glad to help

via Facebook
Allen Cliburn
Allen Cliburn

Very nice people to deal with

via Facebook
Shannon Robbins
Shannon Robbins

Quick shipping and they had the exact parts I needed. Can't beat that!

via Google
A Google User
A Google User

Got this site from the internet looking for Buck stove dealers with parts.. Called and talked to Jimmy ..He was great, helped me with the parts I needed and we got it ordered I would Highly RECOMMEND Them.. Jimmy was Really …

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via Google
Tony H
Tony H

Very timely on the order. Was exactly what I ordered. Definitely recommend to whoever. Keep up the good work!!!

via Google
Teresa Chouinard
Teresa Chouinard

Great service and good prices.

via Facebook
John P
John P

Hurricane coming your way and i place my order 2 days prior and receive my order the day FLorence hit the coast. You got my business for life. Great company. Thank you

Grace Nelson
Grace Nelson

They have always helped me with my pool in a timely manner, with great customer service

via Facebook
Edwina Craft Faulkenberry
Edwina Craft Faulkenberry

The digital timer on our pool quit and had been discontinued. They found a timer to replace it and ordered it. They were friendly and helpful. I live out of town and the gave quality service. The Buck Stove Store and Pool Store is …

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via Facebook
Mike Gingerich
Mike Gingerich

Knowledgeable and helpful staff. Fair prices. It’s great to have a place like this nearby!

via Facebook
Sandi Kelley
Sandi Kelley

Always fast service ! Great staff and wonderful people to work with.

via Facebook
Judy Elaine Whaley
Judy Elaine Whaley

We needed some parts for our Buck Stove ASAP and we live in Tennessee. We found Buck Stove Pool & Spa from Greenwood, SC, told Jason what we needed and he filled our order on April 26 and it arrived at our home in Milton, Tenn the next day…

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via Facebook
David Franz
David Franz

I ordered all the parts for my older Buck wood stove. Got fast delivery of quality parts. I recommend them, great service!!

via Facebook
Joe Metcalf
Joe Metcalf

I received incredible personal service. They answered all my questions and quickly reimbursed for a blower That was not the one I needed even before I sent it back to them. They also help me get in touch with someone who had the part I …

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via Facebook
Lori Noland
Lori Noland

Great customer service! They always seem to have what we're looking for at great prices and fast shipping! Thanks guys!

via Facebook
Rick H
Rick H

Great service. Fast delivery. Highly recommend.

via Google
Gene E. Fanning
Gene E. Fanning

I bought a Big Buck Stove over 35 years ago and had to replace the thermostat about 15-20 years ago. Recently, the thermostat went out AGAIN....LOL. I went online thinking I would have a problem finding a replacement. NOT! The replacement …

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via Facebook
Amy Johnson
Amy Johnson

Great service! Quick shipping and product is exactly what we needed; the instructions that came with it were extremely helpful. Very thoughtful addition.

via Google
KATHRYN R
KATHRYN R

This order was placed by my husband. It was shipped within 24 hours and was delivered in less than 8 days......we live in California!!! It arrived complete and included directions. Within a few hours, My husband replaced the blower motor on…

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Gitana Music
Gitana Music

🔥Ordered two, hard to find, fan blower motors for an old Silent Flame insert online and got the first one shortly after. Second one shipped a little later and should be arriving post haste!!

🌟Great staff! Everyone I spoke with over the …

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via Google
Thomas Setzer
Thomas Setzer

The rectangle to round adapter for my Craft stove. Is a perfect fit. The craftsmanship is out standing and very speedy service. I am extremely satisfied with the service i received. Thanks

via Google
Landon Gingerich
Landon Gingerich

Helpful advice

Great service

via Google
lasheka murray
lasheka murray

We usually visit a competitor but after many unsuccessful attempts to clear our pool, we decided to reach out to Buck Stove. When we did, they helped is clear our pool within 24 hours for my son's birthday party! Thank you Buck Stove!

via Google
Josephine Snow
Josephine Snow

Very friendly and helpful staff

via Google
JASON NEWMAN B
JASON NEWMAN B

I own a pool company and I have referred some cleaner repairs to these guys for years. Always a great job and timely service.

Peggy C
Peggy C

I can always trust their recommendations!

Byron & Alice B
Byron & Alice B

Buck Stove and Pool is there when we need them and take time to make sure everything is correctly done.

Katherine L
Katherine L

These folks have helped with maintaining our pool for several years, and last year replaced the liner. Whenever we need help or advice they have the knowledge to do so. Our family has a sparkling clear pool to enjoy most of the warm …

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Martha J
Martha J

I am grateful for the helpfulness, friendliness, and caring by the professionals at Buck Stove Pool & Spa. It is wonderful to know that the upkeep of my swimming pool is in such capable hands.

B M
B M

Thank you. The part I ordered was received appropriately in the time-frame anticipated.

Without hesitation, I would use your services again and would recommend you to my friends!

ROBERT T
ROBERT T

Knowledgeable and friendly staff. Pleasure to work with