What do our Customers Say?

From 402 reviews
Carol R
Carol R

Thanks for the good help you always give us when we come in. Your employees are polite and helpful.

Art King
Art King

Ray Dalrymple was Awesome to work with. It is rare these days to find someone who really knows their stuff and truly cares about their customer.

via Google
mark robinson
mark robinson

Great service, great product, would recommend.

via Google
CYNTHIA CAMPBELL
CYNTHIA CAMPBELL

The store was very clean. We were greeted immediately and everyone was very friendly and helpful. We'll definitely shop there again.

via Google
Sharon Shipp
Sharon Shipp

Friendly staff that are knowledgable.

via Google
Arthur Wallace
Arthur Wallace

We had a gas log fireplace that started to lose its flame without an apparent reason. Buck Stove, Pool, and Spa dispatched Phil who ran a diagnostic gas log service on the wall switch, electrical connections and the lighting/ignition …

read more
via Google
Marvin Dorsey
Marvin Dorsey

I called on a Saturday. They helped me diagnose the problem over the phone and shipped the part that day. It was in my mailbox on Monday. Really good folks.

via Google
Western Building Supply
Western Building Supply

Fast Quality Service

via Google
Denise Smith
Denise Smith

Ye Olde Little Buck Stove that belonged to my Dad and was handed down to me, its motor went out. Came across the parts at Buck Stove, Pool & Spa website. The website had it broke down to the parts I needed to go with the motor. My order …

read more
via Google
Sarah Jennings
Sarah Jennings

My husband orders parts for our two Buck Stoves from this business through the mail. They are very responsible to answer our questions and send our parts quickly. Good company!!

via Google
Randall Edwards
Randall Edwards

Very professional friendly help with obtaining parts for our Buckstove wood burner stove. The staff is knowledgeable and instructive with helping one understand and order the right parts.

via Google
Ryan Bright
Ryan Bright

Quick email response to my questions. Very nice on the phone when I ordered. Received parts in the mail fast and were exactly what I needed. Excellent. Thanks!

via Google
ronnierebnc
ronnierebnc

Was very pleased with the contact by phone. I called hoping to find a transition stack for a buck insert to use as freestanding heater. Other places all said "sorry, we'd love to sell you one but they are no longer available from our …

read more
via Google
Molly Roberts
Molly Roberts

Very helpful people. Highly recommend this store! Thanks

via Google
Mr Rozzi
Mr Rozzi

Very friendly employees and knowledgeable

via Google
Denise Naegel
Denise Naegel

First of all the price on the stove part was the best I could find by far. I ordered it the night before New Years Eve, I thought it might be awhile before it shipped. It shipped on New Years eve I had it on Friday.Amazingly fast and …

read more
via Google
Linda T
Linda T

Thanks, very well, Jane was so nice and Helpful, and the parts came in so fast thank you all so much I appreciate you all for being so prompt and helpful looking forward for doing business with you all again thanks so much

Nolan Cash
Nolan Cash

I ordered the buck stove handles and they are an exact replacement.

via Google
Mike Schwartz
Mike Schwartz

I did have some problems with the installation. The flu pipe, even though it was ovalized would not fit over the adapter on the stove. The original pipe that was purchased from you had a coupling on it that fits onto the stove. I’ll try and…

read more
via Google
David Jones
David Jones

Very helpful, they even carry parts for stoves other than Buck. Was able to help me just by over the phone. Will definitely be doing business with them again in the future.

via Google
Ken Melvoen
Ken Melvoen

1st visit, very friendly and helpful!

Will definitely be a returning customer!

Thank you

via Google
David Bearden
David Bearden

They were helpful and the order arrived quickly

via Google
Richard Grubbs
Richard Grubbs

just wanted to know if you could send me a tracking number and an estimated delivery date

via Google
Laura Coggan
Laura Coggan

Phil Jones did a great job fixing the gas line to my gas logs!!!!! Being a first time home owner, gas can be very intimidating. He was happy to explain how everything worked. I am no longer terrified of my fireplace lol!

via Google
Patrick Wentz
Patrick Wentz

Order was shipped quickly and my new glass door looks great on my BuckStove! I emailed to ask a question about it after I purchased it and the response was quick and helpful! Thank you!

via Google
alan rounds
alan rounds

Good customer service and quick shipping.

via Google
Barry Cagle
Barry Cagle

Awesome customer service very polite very professional will definitely use them again to get my stove parts I would recommend them to anybody

via Google
Ronnie B
Ronnie B

Thanks again for all your help we finished the install this evening we enjoyed a warm fire in our heater.

Ronnie Blackwell
Ronnie Blackwell

These guys were amazing , super knowledgeable and walked me through the entire process from the stove to the spark arrestor . They had all materials in stock unlike the big box stores . We left their store in Greenwood around lunch and …

read more
via Google
Scott W
Scott W

Thk you Jim for your help!

Mark Milan
Mark Milan

Jenna was very nice and knew her stuff.

via Google
James E. M
James E. M

Technician was knowledgeable and helpful

Harrell Trotter
Harrell Trotter

Fast shipping and knowledgeable folks. Great to do business with.

via Google
Donald Kantak
Donald Kantak

Thank you for the prompt shipping I would recommend using them again.

via Google
Greg Fields
Greg Fields

Good prices and fast delivery thank you this is my second time ordering from company and will use you again

via Google
Gary & Dae P
Gary & Dae P

Did great job will

Recommend you thanks

Chad Rutledge
Chad Rutledge

Great service. Excellent website and quick delivery have been back and forth with several places and buck stove pool and spa is by far the best thankyall for great service

via Google
Regina B
Regina B

So greatful to have found you guys.

Bob L
Bob L

Well., , we the customers have differences , as for me the young lady that helped me was very nice n helpful,, n seems 2 b able 2 read different people that walk in your business , very professionally,,we need more like her in all retail

Rebekah Noble
Rebekah Noble

Ray was beyond helpful finding grates for my old Suburban coal stove. Shopping was fast and the follow up email was really nice. We'll never shop anywhere else again and we're hundreds of miles away.

via Google
Wayne H
Wayne H

It went great Mike and everyone are great and very helpful thank you for you do for me

Robert & Anitta C
Robert & Anitta C

She was extremely helpful and she kind

Darrell R
Darrell R

You guys are awesome! Thank you

Pam M
Pam M

You have a very nice store. Your sales associates are always pleasant and helpful.

Samual S
Samual S

We have had a pool for 30 yrs and Buck Stove has always been very helpful keeping our pool crystal clear. Love Buck Stoves and Spa!

Jerry O
Jerry O

Everything was great very helpful

Richard Mueller
Richard Mueller

Helpful on gettig parts orded online, but i ordered on Tuesdat and my parts still have not showed up at my address on Sunday. I was told three days delivery gauranteed.

via Facebook
Debbie Hatfield
Debbie Hatfield

Ordered new spark screen

Very prompt in processing order

via Facebook
Winfield Day
Winfield Day

Ease of ordering on line with model number for buck stove motor/fan and parts very clear which one needed, fast shipping even over holiday season, thanks

via Facebook
Stan Harris
Stan Harris

Fast, friendly service. Answered all my questions quickly.

via Facebook
Steven Franklin Sr.
Steven Franklin Sr.

I found all the parts I needed to revive my old Buck stove. The parts arrived quickly and I found the prices to be great with free shipping as well.

via Facebook
Lisa Brown
Lisa Brown

I live out of state and needed a new motor for my fireplace insert. Ray helped me until we found what so needed. I will definitely use them again. Helpful, friendly upfront. More places need employees like this! Thank you Ray!

via Facebook
Genie Caroselli
Genie Caroselli

All fixed up and on the job in less than 48 hours. Thanks to Buck Stove Pool & Spa for having all the parts we needed in hand!

via Facebook
Allen Cliburn
Allen Cliburn

Very nice people to deal with

via Facebook
Teresa Chouinard
Teresa Chouinard

Great service and good prices.

via Facebook
John P
John P

Hurricane coming your way and i place my order 2 days prior and receive my order the day FLorence hit the coast. You got my business for life. Great company. Thank you

Grace Nelson
Grace Nelson

They have always helped me with my pool in a timely manner, with great customer service

via Facebook
Edwina Craft Faulkenberry
Edwina Craft Faulkenberry

The digital timer on our pool quit and had been discontinued. They found a timer to replace it and ordered it. They were friendly and helpful. I live out of town and the gave quality service. The Buck Stove Store and Pool Store is …

read more
via Facebook
Mike Gingerich
Mike Gingerich

Knowledgeable and helpful staff. Fair prices. It’s great to have a place like this nearby!

via Facebook
Sandi Kelley
Sandi Kelley

Always fast service ! Great staff and wonderful people to work with.

via Facebook
Judy Whaley
Judy Whaley

We needed some parts for our Buck Stove ASAP and we live in Tennessee. We found Buck Stove Pool & Spa from Greenwood, SC, told Jason what we needed and he filled our order on April 26 and it arrived at our home in Milton, Tenn the next day…

read more
via Facebook
David Franz
David Franz

I ordered all the parts for my older Buck wood stove. Got fast delivery of quality parts. I recommend them, great service!!

via Facebook
Jamie Mackey
Jamie Mackey

The door glass arrived March 9th in good order. I am very happy that you had the replacement glass for my 35 year old Buck stove. Thank you for the wonderful service.

via Facebook
Joe Metcalf
Joe Metcalf

I received incredible personal service. They answered all my questions and quickly reimbursed for a blower That was not the one I needed even before I sent it back to them. They also help me get in touch with someone who had the part I …

read more
via Facebook
Lori Noland
Lori Noland

Great customer service! They always seem to have what we're looking for at great prices and fast shipping! Thanks guys!

Response from business owner

You're welcome, Lori! We appreciate your review!

via Facebook
Gene E. Fanning
Gene E. Fanning

I bought a Big Buck Stove over 35 years ago and had to replace the thermostat about 15-20 years ago. Recently, the thermostat went out AGAIN....LOL. I went online thinking I would have a problem finding a replacement. NOT! The replacement …

read more
via Facebook
Rob Demorest
Rob Demorest

Quick Shipping and always have what I need. Prices are good too �

via Facebook
Bob Scoggins
Bob Scoggins

I had a few questions on my part I needed , they helped me out with the info , they where very knowledgeable on the product and the part I ordered was the right one and fit back perfect, I was more than pleased , Thank you buck stove …

read more
via Facebook
Pat R Jones
Pat R Jones

Good company , fast service and nice prices !! Will order from them again.

via Facebook
KATHRYN R
KATHRYN R

This order was placed by my husband. It was shipped within 24 hours and was delivered in less than 8 days......we live in California!!! It arrived complete and included directions. Within a few hours, My husband replaced the blower motor on…

read more
Tony Rinehart
Tony Rinehart

The fan motors in my Aurora insert burn out every few years & when the bearing noise starts I just call Buck Stove & spend an afternoon puttin' 'em in, good to good to go for another couple years.

via Facebook
Chuck Smith
Chuck Smith

A friend of mine gave me a Buck Stove 'Little Buck'. Previously it was used as an insert. I will be using it in the freestanding mode. I thought the 'stack' was a little pricy until I priced having one fabricated. You actually have quite a …

read more
via Facebook
Lee Jackson
Lee Jackson

I am in the HVAC business in Charleston. Every once in a while I need a part for Buck Stoves, Black Barts, etc, and these

are the guys I turn too. I tell them what I need, they always have it, and it is delivered to the office in a …

read more
via Facebook
Kevin Watters
Kevin Watters

I called to get parts for my Buck wood stove, very helpful and set me up with the correct parts. My 15 year old stove is working like new again, thanks!

Response from business owner

glad we could help! call again! jason

via Facebook
Barbara Strohbeck
Barbara Strohbeck

Was updated on status of the order, received order quickly all instructions included it was exactly what we needed.

via Facebook
JASON NEWMAN B
JASON NEWMAN B

I own a pool company and I have referred some cleaner repairs to these guys for years. Always a great job and timely service.

Peggy C
Peggy C

I can always trust their recommendations!

Byron & Alice B
Byron & Alice B

Buck Stove and Pool is there when we need them and take time to make sure everything is correctly done.

Katherine L
Katherine L

These folks have helped with maintaining our pool for several years, and last year replaced the liner. Whenever we need help or advice they have the knowledge to do so. Our family has a sparkling clear pool to enjoy most of the warm …

read more
Martha J
Martha J

I am grateful for the helpfulness, friendliness, and caring by the professionals at Buck Stove Pool & Spa. It is wonderful to know that the upkeep of my swimming pool is in such capable hands.

B M
B M

Thank you. The part I ordered was received appropriately in the time-frame anticipated.

Without hesitation, I would use your services again and would recommend you to my friends!

ROBERT T
ROBERT T

Knowledgeable and friendly staff. Pleasure to work with

RON M
RON M

Fast mail delivery.

Exactly what I ordered w/instructions.

KAREN C
KAREN C

Friendly people, prompt delivery, packaged well, great value, highly recommend.