What do our Customers Say?

From 71 reviews
Bob L

Well., , we the customers have differences , as for me the young lady that helped me was very nice n helpful,, n seems 2 b able 2 read different people that walk in your business , very professionally,,we need more like her in all retail

Rebekah Noble

Ray was beyond helpful finding grates for my old Suburban coal stove. Shopping was fast and the follow up email was really nice. We'll never shop anywhere else again and we're hundreds of miles away.

via Google
Aaron Prince

They have parts for older Buck fireplace inserts.

via Google
Wayne H

It went great Mike and everyone are great and very helpful thank you for you do for me

Linda Slager

Always a pleasant experience shopping there . Employees very friendly and knowledgeable.

via Google
Jessica Norman

The customer service was phenomenal. We left feeling like family. I was very pleased with all store associates especially Jenna! I highly recommend Buck Stove, Pool and Spa. 5 stars even isn't enough. Thanks for the great service!!!

via Google
Robert & Anitta C

She was extremely helpful and she kind

Terri Davis

Staff at Buck Stove are the best! They have been taking care of my pool for over 20 years and have become like family, always helping in a friendly, efficient manner.

via Google
William Tepesh

Great people, great inventory for my old buck stove

via Google
Darrell R

You guys are awesome! Thank you

Lee Haskins

Good folks! Worked hard with me to help my neighbor. Very knowledgeable about their products.

via Google
Adam Brock

Knowledgeable staff

via Google
Stella Savannah

The store employees helped me learn to maintain my pool myself. Saved me a lot of money! I will continue to buy supplies from Buck Stove, Pool, & Spa, however. Good people.

via Google
Wanda Riddle

They tested my water and gave me a good deal on the chemicals I needed. The guy that waited on me was very nice and helpful. I will go back.

via Google
Pam M

You have a very nice store. Your sales associates are always pleasant and helpful.

Van Bryan

Five stars. Need I say more? These guys are good!

via Google
richaed geisel

I am always greeted by a smile whenever I enter the store. The staff is courteous and very knowledgeable. I appreciate good customer service.

via Google
Ken Landreth

Very nice young lady with great service and very knowledgeable advice.

via Google
Bill Mckee

The service team was , as always , cordial , knowledgeable and quick to respond to my needs. Refreshing!

via Google
Samual S

We have had a pool for 30 yrs and Buck Stove has always been very helpful keeping our pool crystal clear. Love Buck Stoves and Spa!

Jerry O

Everything was great very helpful

William Latham

I was very happy with the service I got today. Got my water tested and got all the chemicals that I needed. Don't go anywhere else to get my water tested and get my chemicals.

via Google
Lanny McKay

I've had good results with Buck Stove. They respond to my pool needs quickly, and their prices seem fair. All in all, it's a good group to do business with.

via Google
Patricia rickenbaker

Always top notch service.

via Google
Mitchell Mathes

Mike was great. Very friendly and responsive. Great attitude for wanting to do everything the customer wants. Reliable and fast to get his promises done.

Thanks Mike.

via Google
Curtis Cree

Had exactly what I needed. Fast professional service and shipping.

via Google
johnBoywv evans

The staff was very nice and helpful and the part arrived very expeditiously

via Google
Dopps Chiropractic Derby

These guys went above and beyond what I expected!

I would highly recommend them.

via Google
Bill Heybruck

Was not an exact replacement. Instructions did not cover wiring changes needed to operate. Works great though, after 2 hour install.

via Google
Kevin Harris

had what i need,fast service & good parts Thanks

via Google
Richard Mueller

Helpful on gettig parts orded online, but i ordered on Tuesdat and my parts still have not showed up at my address on Sunday. I was told three days delivery gauranteed.

via Facebook
Michael Buchanan

It was easy to find the part I needed. Ordered it on Monday and it arrived on Wednesday.

via Google
David Togninalli

Good service. Fast shipping and price

via Google
A Google User

Great selection. Had the information that I needed to determine my exact parts needs. Shipping was crazy fast!

via Google
Debbie Hatfield

Ordered new spark screen

Very prompt in processing order

via Facebook
Winfield Day

Ease of ordering on line with model number for buck stove motor/fan and parts very clear which one needed, fast shipping even over holiday season, thanks

via Facebook
Stan Harris

Fast, friendly service. Answered all my questions quickly.

via Facebook
Steven Franklin Sr.

I found all the parts I needed to revive my old Buck stove. The parts arrived quickly and I found the prices to be great with free shipping as well.

via Facebook
Genie Caroselli

All fixed up and on the job in less than 48 hours. Thanks to Buck Stove Pool & Spa for having all the parts we needed in hand!

via Facebook
Lisa Brown

I live out of state and needed a new motor for my fireplace insert. Ray helped me until we found what so needed. I will definitely use them again. Helpful, friendly upfront. More places need employees like this! Thank you Ray!

via Facebook
Allen Cliburn

Very nice people to deal with

via Facebook
Teresa Chouinard

Great service and good prices.

via Facebook
John P

Hurricane coming your way and i place my order 2 days prior and receive my order the day FLorence hit the coast. You got my business for life. Great company. Thank you

Grace Nelson

They have always helped me with my pool in a timely manner, with great customer service

via Facebook
Edwina Craft Faulkenberry

The digital timer on our pool quit and had been discontinued. They found a timer to replace it and ordered it. They were friendly and helpful. I live out of town and the gave quality service. The Buck Stove Store and Pool Store is …

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via Facebook
Mike Gingerich

Knowledgeable and helpful staff. Fair prices. It’s great to have a place like this nearby!

via Facebook
Sandi Kelley

Always fast service ! Great staff and wonderful people to work with.

via Facebook
Judy Whaley

We needed some parts for our Buck Stove ASAP and we live in Tennessee. We found Buck Stove Pool & Spa from Greenwood, SC, told Jason what we needed and he filled our order on April 26 and it arrived at our home in Milton, Tenn the next day…

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via Facebook
David Franz

I ordered all the parts for my older Buck wood stove. Got fast delivery of quality parts. I recommend them, great service!!

via Facebook
Jamie Mackey

The door glass arrived March 9th in good order. I am very happy that you had the replacement glass for my 35 year old Buck stove. Thank you for the wonderful service.

via Facebook
Joe Metcalf

I received incredible personal service. They answered all my questions and quickly reimbursed for a blower That was not the one I needed even before I sent it back to them. They also help me get in touch with someone who had the part I …

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via Facebook
Lori Noland

Great customer service! They always seem to have what we're looking for at great prices and fast shipping! Thanks guys!

Response from business owner

You're welcome, Lori! We appreciate your review!

via Facebook
Gene E. Fanning

I bought a Big Buck Stove over 35 years ago and had to replace the thermostat about 15-20 years ago. Recently, the thermostat went out AGAIN....LOL. I went online thinking I would have a problem finding a replacement. NOT! The replacement …

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via Facebook
Rob Demorest

Quick Shipping and always have what I need. Prices are good too �

via Facebook
Bob Scoggins

I had a few questions on my part I needed , they helped me out with the info , they where very knowledgeable on the product and the part I ordered was the right one and fit back perfect, I was more than pleased , Thank you buck stove …

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via Facebook
Pat R Jones

Good company , fast service and nice prices !! Will order from them again.

via Facebook

This order was placed by my husband. It was shipped within 24 hours and was delivered in less than 8 days......we live in California!!! It arrived complete and included directions. Within a few hours, My husband replaced the blower motor on…

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Tony Rinehart

The fan motors in my Aurora insert burn out every few years & when the bearing noise starts I just call Buck Stove & spend an afternoon puttin' 'em in, good to good to go for another couple years.

via Facebook
Chuck Smith

A friend of mine gave me a Buck Stove 'Little Buck'. Previously it was used as an insert. I will be using it in the freestanding mode. I thought the 'stack' was a little pricy until I priced having one fabricated. You actually have quite a …

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via Facebook
Lee Jackson

I am in the HVAC business in Charleston. Every once in a while I need a part for Buck Stoves, Black Barts, etc, and these

are the guys I turn too. I tell them what I need, they always have it, and it is delivered to the office in a …

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via Facebook
Kevin Watters

I called to get parts for my Buck wood stove, very helpful and set me up with the correct parts. My 15 year old stove is working like new again, thanks!

Response from business owner

glad we could help! call again! jason

via Facebook
Barbara Strohbeck

Was updated on status of the order, received order quickly all instructions included it was exactly what we needed.

via Facebook

I own a pool company and I have referred some cleaner repairs to these guys for years. Always a great job and timely service.

Peggy C

I can always trust their recommendations!

Byron & Alice B

Buck Stove and Pool is there when we need them and take time to make sure everything is correctly done.

Katherine L

These folks have helped with maintaining our pool for several years, and last year replaced the liner. Whenever we need help or advice they have the knowledge to do so. Our family has a sparkling clear pool to enjoy most of the warm …

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Martha J

I am grateful for the helpfulness, friendliness, and caring by the professionals at Buck Stove Pool & Spa. It is wonderful to know that the upkeep of my swimming pool is in such capable hands.


Thank you. The part I ordered was received appropriately in the time-frame anticipated.

Without hesitation, I would use your services again and would recommend you to my friends!


Knowledgeable and friendly staff. Pleasure to work with


Fast mail delivery.

Exactly what I ordered w/instructions.


Friendly people, prompt delivery, packaged well, great value, highly recommend.