They tested my water and gave me a good deal on the chemicals I needed. The guy that waited on me was very nice and helpful. I will go back.
You have a very nice store. Your sales associates are always pleasant and helpful.
Five stars. Need I say more? These guys are good!
I am always greeted by a smile whenever I enter the store. The staff is courteous and very knowledgeable. I appreciate good customer service.
Very nice young lady with great service and very knowledgeable advice.
The service team was , as always , cordial , knowledgeable and quick to respond to my needs. Refreshing!
We have had a pool for 30 yrs and Buck Stove has always been very helpful keeping our pool crystal clear. Love Buck Stoves and Spa!
Everything was great very helpful
I was very happy with the service I got today. Got my water tested and got all the chemicals that I needed. Don't go anywhere else to get my water tested and get my chemicals.
Always top notch service.
Mike was great. Very friendly and responsive. Great attitude for wanting to do everything the customer wants. Reliable and fast to get his promises done.
Had exactly what I needed. Fast professional service and shipping.
The staff was very nice and helpful and the part arrived very expeditiously
Dopps Chiropractic Derby
These guys went above and beyond what I expected!
I would highly recommend them.
Was not an exact replacement. Instructions did not cover wiring changes needed to operate. Works great though, after 2 hour install.
had what i need,fast service & good parts Thanks
Helpful on gettig parts orded online, but i ordered on Tuesdat and my parts still have not showed up at my address on Sunday. I was told three days delivery gauranteed.
It was easy to find the part I needed. Ordered it on Monday and it arrived on Wednesday.
Good service. Fast shipping and price
A Google User
Great selection. Had the information that I needed to determine my exact parts needs. Shipping was crazy fast!
Ordered new spark screen
Very prompt in processing order
Where else but here to get everything I need to restore an Old Buck!
buck was such a great help to me. he made sure that my fireplace blower was exactly what i needed. he went the extra mile. will order again from him again! lynne
Great folks, family business, dedicated to getting things right.
Jimmy provided excellent customer service, he knew exactly what parts to order to repair our Buck Stove. Parts ordered on Saturday, arrived on Wednesday, Installation instructions for Buck Stove electric motor replacement included with …
Very pleased with my order ,came in three days ,everything was there and worked perfectly
Everyone was friendly, service was prompt, and staff went out of their way to solve our issue.
Ease of ordering on line with model number for buck stove motor/fan and parts very clear which one needed, fast shipping even over holiday season, thanks
After ordering us a new set of gas logs and not being able to put them in, they asked if we wanted to just repair what we had. So actually they saved us money which was great! There was a problem with communication between the guys and I …
Fast, friendly service. Answered all my questions quickly.
Very responsive and well priced items. I bought a buck stove off of someone and the fan was froze up they got it to working brought it home use it 3 weeks with no rest. Well it decided it was going to quit so I ordered one at a great price…
These guys are awesome and what they do. Can't go wrong with Buck Stove.
Very knowledgeable workers. Prompt and efficient service!
I thank the gentleman who mailed my package specially on a Saturday so that I would receive it on time. I got it today and am very pleased.
Steven Franklin Sr.
I found all the parts I needed to revive my old Buck stove. The parts arrived quickly and I found the prices to be great with free shipping as well.
All fixed up and on the job in less than 48 hours. Thanks to Buck Stove Pool & Spa for having all the parts we needed in hand!
I live out of state and needed a new motor for my fireplace insert. Ray helped me until we found what so needed. I will definitely use them again. Helpful, friendly upfront. More places need employees like this! Thank you Ray!
glad I called them would have ordered the wrong part, Mike was a gem and yes the part I ordered was the right 1-I have my buckstove back
Quick shipping and they had the exact parts I needed. Can't beat that!
Prompt delivery & correct parts!
Very nice people to deal with
LOVE my refurbished BUCK with glass door and brass trim. We run it most of the time through the winter. VERY efficient and significantly reduces heating costs for a 3400 sqft home. I'd do it again, only sooner.
Got this site from the internet looking for Buck stove dealers with parts.. Called and talked to Jimmy ..He was great, helped me with the parts I needed and we got it ordered I would Highly RECOMMEND Them.. Jimmy was Really Knowledgeable …
I ordered a fan motor and switch, everything arrived in a timely manner and worked fine, no problems. Thank you all for your help.
Good product, quick delivery.
Gary & Susan Adams
Unbelievable fast 2-day mail delivery .... with easy to follow directions on how to change the thermostat on our Buck insert.
You guys are the BEST ... Thanks!!
Very timely on the order. Was exactly what I ordered. Definitely recommend to whoever. Keep up the good work!!!
I order an item it got sooner than expected in tip top shape
Ordered a switch for the squirrel cage fan for our lp gas fireplace insert and it was here in southern Illinois in no time, plus it worked!
Quick response and complete satisfaction
I am totally impressed with the service I haver received from Buck Stove, Pool & Spa. The online ordering was easy and the shipping was fast. I mistakenly ordered the wrong part for my coal stove but one quick phone call and the situation …
Super fast delivery, good products. Website was the most descriptive on what was actually needed, and what model I had!
My order arrive very fast once placed. Will be placing orders in the future.
Great service and good prices.
Very prompt and exactly what I ordered!
Been dealing with these guy for years. They know there stuff. I recommend them and good prices!!!
Repaired my woodstove pipe really fast. Very professional and so nice! I appreciated the prompt response. I will always recommend them to family and friends!
Great service and excellent products
Received my order in good condition. Still need to install the parts to make sure all is working but the delivery and service are commendable.
I did the typical online sale. Ordered part was sent the receipt and confirmation right away and received the part in about a week. Would've liked a tracking number but all went well and timely
Hurricane coming your way and i place my order 2 days prior and receive my order the day FLorence hit the coast. You got my business for life. Great company. Thank you
Best price and fast shipping
Raspberry Run Farm Ellestad
Very quick response, nice website no hassle ordering
Very fair value and experience for products and services. Persistent efforts to meet expectations.
They have always helped me with my pool in a timely manner, with great customer service
Edwina Craft Faulkenberry
The digital timer on our pool quit and had been discontinued. They found a timer to replace it and ordered it. They were friendly and helpful. I live out of town and the gave quality service. The Buck Stove Store and Pool Store is …
Received the parts fast and in good shape. Thank You
Knowledgeable and helpful staff. Fair prices. It’s great to have a place like this nearby!
Guys were extremely knowledgable, friendly, and order was processed quickly. If all web based businesses operated like this one there would be little fear of on-line shopping. Just cannot say great job loud enough!!!
Yep friendly folks and great service. Also a good stock of parts for all of your repairs
Everyone I had conversations was very friendly and courteous from the start, I think their work is of high quality. Would definitely recommend for any pool needs.
Love the place great customer service !
Always friendly when you walk in. Every one is very helpful and don't mind waiting on their customers.
Always fast service ! Great staff and wonderful people to work with.
We needed some parts for our Buck Stove ASAP and we live in Tennessee. We found Buck Stove Pool & Spa from Greenwood, SC, told Jason what we needed and he filled our order on April 26 and it arrived at our home in Milton, Tenn the next day…
Great people to do business with ,very friendly very knowledgable. just what you would expect from the great state of South Carolina.
The fan motor was an exact fit for my older Buck Stove 27000. They shipped it very quickly and included excellent installation instructions.
I ordered all the parts for my older Buck wood stove. Got fast delivery of quality parts. I recommend them, great service!!
Amazingly fast and freindly service. nice quality repacement parts for my buck stove.
The door glass arrived March 9th in good order. I am very happy that you had the replacement glass for my 35 year old Buck stove. Thank you for the wonderful service.
I received incredible personal service. They answered all my questions and quickly reimbursed for a blower That was not the one I needed even before I sent it back to them. They also help me get in touch with someone who had the part I …
I always buy my Buck Stove parts here and am never disappointed.
Great service. Fast delivery. Highly recommend.
Great customer service! They always seem to have what we're looking for at great prices and fast shipping! Thanks guys!
You're welcome, Lori! We appreciate your review!
Gene E. Fanning
I bought a Big Buck Stove over 35 years ago and had to replace the thermostat about 15-20 years ago. Recently, the thermostat went out AGAIN....LOL. I went online thinking I would have a problem finding a replacement. NOT! The replacement …
Great customer service over the phone. Tech recommended replacing additional electrical items with fan motor to assure ground faults were eliminated after motor grounded out.
web site is very helpful and good people to do business with.THANK YOU HEC
I've ordered parts for our Buck Stove from here and they have pretty much all replacement parts I need and then I also found they also have parts for our hot tub! (Plus) Great price, response and delivery of product.
Quick Shipping and always have what I need. Prices are good too �
I had a few questions on my part I needed , they helped me out with the info , they where very knowledgeable on the product and the part I ordered was the right one and fit back perfect, I was more than pleased , Thank you buck stove …
Good company , fast service and nice prices !! Will order from them again.
Great service! Quick shipping and product is exactly what we needed; the instructions that came with it were extremely helpful. Very thoughtful addition.
Fast delivery, great service. Web site easy to follow.
This order was placed by my husband. It was shipped within 24 hours and was delivered in less than 8 days......we live in California!!! It arrived complete and included directions. Within a few hours, My husband replaced the blower motor on…
Needed parts for my very old Buck Stove FP26000. Ray Dairymple provided just what I needed, all in stock. Replaced the fan motor and fan blade, wiring harness, thermostats, fan switch, and swapped the solid door panels with glass panels. In…
The fan motors in my Aurora insert burn out every few years & when the bearing noise starts I just call Buck Stove & spend an afternoon puttin' 'em in, good to good to go for another couple years.
A friend of mine gave me a Buck Stove 'Little Buck'. Previously it was used as an insert. I will be using it in the freestanding mode. I thought the 'stack' was a little pricy until I priced having one fabricated. You actually have quite a …