What do our Customers Say?

From 268 reviews
Curtis C

Had exactly what I needed. Fast professional service and shipping.

via Google
John E

The staff was very nice and helpful and the part arrived very expeditiously

via Google
Luke D

These guys went above and beyond what I expected!

I would highly recommend them.

via Google
Bill H

Was not an exact replacement. Instructions did not cover wiring changes needed to operate. Works great though, after 2 hour install.

via Google
Kevin Harris

had what i need,fast service & good parts Thanks

via Google
Richard M

Helpful on gettig parts orded online, but i ordered on Tuesdat and my parts still have not showed up at my address on Sunday. I was told three days delivery gauranteed.

via Facebook
Michael B

It was easy to find the part I needed. Ordered it on Monday and it arrived on Wednesday.

via Google
David T

Good service. Fast shipping and price

via Google
A Google User

Great selection. Had the information that I needed to determine my exact parts needs. Shipping was crazy fast!

via Google
Debbie Hatfield

Ordered new spark screen

Very prompt in processing order

via Facebook
Eric G

Where else but here to get everything I need to restore an Old Buck!

via Google
Lynne Atwell

buck was such a great help to me. he made sure that my fireplace blower was exactly what i needed. he went the extra mile. will order again from him again! lynne

via Google
John Caldwell

Great folks, family business, dedicated to getting things right.

via Google
Patrick H

Jimmy provided excellent customer service, he knew exactly what parts to order to repair our Buck Stove. Parts ordered on Saturday, arrived on Wednesday, Installation instructions for Buck Stove electric motor replacement included with …

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via Google
David B

Very pleased with my order ,came in three days ,everything was there and worked perfectly

via Google
Herbert & Karen H

Everyone was friendly, service was prompt, and staff went out of their way to solve our issue.

via Google
Wanda D

Ease of ordering on line with model number for buck stove motor/fan and parts very clear which one needed, fast shipping even over holiday season, thanks

via Facebook
Johnny & Laurie M

After ordering us a new set of gas logs and not being able to put them in, they asked if we wanted to just repair what we had. So actually they saved us money which was great! There was a problem with communication between the guys and I …

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via Google
Syanley H

Fast, friendly service. Answered all my questions quickly.

via Facebook
Arron C

Very responsive and well priced items. I bought a buck stove off of someone and the fan was froze up they got it to working brought it home use it 3 weeks with no rest. Well it decided it was going to quit so I ordered one at a great price…

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via Google
Phil J

These guys are awesome and what they do. Can't go wrong with Buck Stove.

via Google
Ernie E

Super quick shipping!! Thank you! !!

via Google
Gail H

I thank the gentleman who mailed my package specially on a Saturday so that I would receive it on time. I got it today and am very pleased.

via Google
Kim N

Very knowledgeable workers. Prompt and efficient service!

via Google
Steven Franklin Sr.

I found all the parts I needed to revive my old Buck stove. The parts arrived quickly and I found the prices to be great with free shipping as well.

via Facebook
Eugenie C

All fixed up and on the job in less than 48 hours. Thanks to Buck Stove Pool & Spa for having all the parts we needed in hand!

via Facebook
Lisa B

I live out of state and needed a new motor for my fireplace insert. Ray helped me until we found what so needed. I will definitely use them again. Helpful, friendly upfront. More places need employees like this! Thank you Ray!

via Facebook
Karen M

glad I called them would have ordered the wrong part, Mike was a gem and yes the part I ordered was the right 1-I have my buckstove back

via Google
Shannon R

Quick shipping and they had the exact parts I needed. Can't beat that!

via Google
Joseph H

Quick responses

Prompt delivery & correct parts!

via Google
James C

Very nice people to deal with

via Facebook
Peter R

LOVE my refurbished BUCK with glass door and brass trim. We run it most of the time through the winter. VERY efficient and significantly reduces heating costs for a 3400 sqft home. I'd do it again, only sooner.

via Google
Joel F

Got this site from the internet looking for Buck stove dealers with parts.. Called and talked to Jimmy ..He was great, helped me with the parts I needed and we got it ordered I would Highly RECOMMEND Them.. Jimmy was Really Knowledgeable …

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via Google
Russell S

I ordered a fan motor and switch, everything arrived in a timely manner and worked fine, no problems. Thank you all for your help.

via Google
Richard M

Good product, quick delivery.

via Google
Kirby A

Unbelievable fast 2-day mail delivery .... with easy to follow directions on how to change the thermostat on our Buck insert.

You guys are the BEST ... Thanks!!

via Google
Ronald T

I order an item it got sooner than expected in tip top shape

via Google
Tony H

Very timely on the order. Was exactly what I ordered. Definitely recommend to whoever. Keep up the good work!!!

via Google
Ruth F

Ordered a switch for the squirrel cage fan for our lp gas fireplace insert and it was here in southern Illinois in no time, plus it worked!

via Google
Ronald H

I am totally impressed with the service I haver received from Buck Stove, Pool & Spa. The online ordering was easy and the shipping was fast. I mistakenly ordered the wrong part for my coal stove but one quick phone call and the situation …

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via Google
Larry S

Quick response and complete satisfaction

via Google
Randall B

Super fast delivery, good products. Website was the most descriptive on what was actually needed, and what model I had!

via Google
William B

My order arrive very fast once placed. Will be placing orders in the future.

via Google
Teresa C

Great service and good prices.

via Facebook
Eva M

Very prompt and exactly what I ordered!

via Google
Charles B

Been dealing with these guy for years. They know there stuff. I recommend them and good prices!!!

Thanks

via Google
Betsy V

Repaired my woodstove pipe really fast. Very professional and so nice! I appreciated the prompt response. I will always recommend them to family and friends!

via Google
Bill R.

Great service and excellent products

via Google
Jacob Smith

yes

via Google
David E

Received my order in good condition. Still need to install the parts to make sure all is working but the delivery and service are commendable.

via Google
Steve P

I did the typical online sale. Ordered part was sent the receipt and confirmation right away and received the part in about a week. Would've liked a tracking number but all went well and timely

via Google
John P

Hurricane coming your way and i place my order 2 days prior and receive my order the day FLorence hit the coast. You got my business for life. Great company. Thank you

Gary P

Best price and fast shipping

via Google
Raspberry Run Farm Ellestad

Very quick response, nice website no hassle ordering

via Google
Isla B

Very fair value and experience for products and services. Persistent efforts to meet expectations.

via Google
Grace Nelson

They have always helped me with my pool in a timely manner, with great customer service

via Facebook
Edwina Craft Faulkenberry

The digital timer on our pool quit and had been discontinued. They found a timer to replace it and ordered it. They were friendly and helpful. I live out of town and the gave quality service. The Buck Stove Store and Pool Store is …

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via Facebook
Rebecca W

Received the parts fast and in good shape. Thank You

via Google
Mike G

Knowledgeable and helpful staff. Fair prices. It’s great to have a place like this nearby!

via Facebook
A Z

Guys were extremely knowledgable, friendly, and order was processed quickly. If all web based businesses operated like this one there would be little fear of on-line shopping. Just cannot say great job loud enough!!!

via Google
Jody F

Yep friendly folks and great service. Also a good stock of parts for all of your repairs

via Google
Ralph & Marian L

Everyone I had conversations was very friendly and courteous from the start, I think their work is of high quality. Would definitely recommend for any pool needs.

via Google
Eddie Lee

Love the place great customer service !

via Google
Margaret Shirey

Always friendly when you walk in. Every one is very helpful and don't mind waiting on their customers.

via Google
Sandi Kelley

Always fast service ! Great staff and wonderful people to work with.

via Facebook
Judy Whaley

We needed some parts for our Buck Stove ASAP and we live in Tennessee. We found Buck Stove Pool & Spa from Greenwood, SC, told Jason what we needed and he filled our order on April 26 and it arrived at our home in Milton, Tenn the next day…

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via Facebook
Debby Bowen

quality parts and fast shipping

via Google
Art Simpkins

Great people to do business with ,very friendly very knowledgable. just what you would expect from the great state of South Carolina.

via Google
Phillip Derryberry

The fan motor was an exact fit for my older Buck Stove 27000. They shipped it very quickly and included excellent installation instructions.

via Google
David Franz

I ordered all the parts for my older Buck wood stove. Got fast delivery of quality parts. I recommend them, great service!!

via Facebook
Captin

Amazingly fast and freindly service. nice quality repacement parts for my buck stove.

via Google
Jamie Mackey

The door glass arrived March 9th in good order. I am very happy that you had the replacement glass for my 35 year old Buck stove. Thank you for the wonderful service.

via Facebook
Joe Metcalf

I received incredible personal service. They answered all my questions and quickly reimbursed for a blower That was not the one I needed even before I sent it back to them. They also help me get in touch with someone who had the part I …

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via Facebook
Mykel Lucchesi

I always buy my Buck Stove parts here and am never disappointed.

via Google
P Howle

Had exactly what I was looking for; in stock and shipping.

via Google
Lori Noland

Great customer service! They always seem to have what we're looking for at great prices and fast shipping! Thanks guys!

Response from business owner

You're welcome, Lori! We appreciate your review!

via Facebook
RICHARD HAYNES

Great service. Fast delivery. Highly recommend.

via Google
Gene E. Fanning

I bought a Big Buck Stove over 35 years ago and had to replace the thermostat about 15-20 years ago. Recently, the thermostat went out AGAIN....LOL. I went online thinking I would have a problem finding a replacement. NOT! The replacement …

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via Facebook
Kevin Pace

Great customer service over the phone. Tech recommended replacing additional electrical items with fan motor to assure ground faults were eliminated after motor grounded out.

via Google
Scott Morgan

The stove grate fit perfectly.

via Google
Gary and Nancy Krom

good service parts fit

via Google
HEC MIKALUNAS

web site is very helpful and good people to do business with.THANK YOU HEC

via Google
Gustavo Castillo

I've ordered parts for our Buck Stove from here and they have pretty much all replacement parts I need and then I also found they also have parts for our hot tub! (Plus) Great price, response and delivery of product.

via Google
Rob Demorest

Quick Shipping and always have what I need. Prices are good too �

via Facebook
Bob Scoggins

I had a few questions on my part I needed , they helped me out with the info , they where very knowledgeable on the product and the part I ordered was the right one and fit back perfect, I was more than pleased , Thank you buck stove …

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via Facebook
Pat R Jones

Good company , fast service and nice prices !! Will order from them again.

via Facebook
Paul Fischer

fast and friendly service!

via Google
Amy Johnson

Great service! Quick shipping and product is exactly what we needed; the instructions that came with it were extremely helpful. Very thoughtful addition.

via Google
Theresa Thompson

Fast delivery, great service. Web site easy to follow.

via Google
KATHRYN R

This order was placed by my husband. It was shipped within 24 hours and was delivered in less than 8 days......we live in California!!! It arrived complete and included directions. Within a few hours, My husband replaced the blower motor on…

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z Edge

They need to stay warm this is place for you

via Google
Tonni Barrett

Exactly what I ordered, fit perfectly and arrived quickly!

via Google
Don Bender

Needed parts for my very old Buck Stove FP26000. Ray Dairymple provided just what I needed, all in stock. Replaced the fan motor and fan blade, wiring harness, thermostats, fan switch, and swapped the solid door panels with glass panels. In…

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via Google
Gitana Music

🔥Ordered two, hard to find, fan blower motors for an old Silent Flame insert online and got the first one shortly after. Second one shipped a little later and should be arriving post haste!!

🌟Great staff! Everyone I spoke with over the …

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via Google
Tony Rinehart

The fan motors in my Aurora insert burn out every few years & when the bearing noise starts I just call Buck Stove & spend an afternoon puttin' 'em in, good to good to go for another couple years.

via Facebook
Chuck Smith

A friend of mine gave me a Buck Stove 'Little Buck'. Previously it was used as an insert. I will be using it in the freestanding mode. I thought the 'stack' was a little pricy until I priced having one fabricated. You actually have quite a …

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via Facebook
Lee Jackson

I am in the HVAC business in Charleston. Every once in a while I need a part for Buck Stoves, Black Barts, etc, and these

are the guys I turn too. I tell them what I need, they always have it, and it is delivered to the office in a …

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via Facebook
C.A. M.

Great quick service!

via Google
Lee Jackson

Easy order by phone and product showed up in 2 days.😁

via Google
Kevin Watters

I called to get parts for my Buck wood stove, very helpful and set me up with the correct parts. My 15 year old stove is working like new again, thanks!

Response from business owner

glad we could help! call again! jason

via Facebook